Panel Coordinator

Are you looking for a job that allows you to contribute to the patients' health in Oceanside? Are you a Medical Assistant or have done patient care referrals and scheduling? Do you want to work amongst the BEST of the BEST?

TrueCare wants to meet you!

The Panel Coordinator is responsible for clinical patient panel management activities. This position will operate under the direction of the managing parties, and in collaboration with the Director of Nursing, the Quality Improvement Department and Operations Department. The Panel Coordinator will work closely with primary care providers, clinic staff and health team members to assist with patient self management, patient panel management, data collection efforts, reporting and analysis.

TrueCare has been providing access to quality, culturally sensitive health and dental care to the community since 1971.

Job Duties Include:

• Runs reports to identify patient populations for care management.
• Collaborate and partner with care team to identify patient treatment goals and barriers to care.
• Serve as the contact point and informational resource for patients, care team and family/caregiver(s).
• Promote and monitor adherence to a care plan, developed in coordination with the care team, patient, and family/caregiver(s).
• Educate patients on treatments, procedures, medications, and continuing care needs.
• Assist in coordinating group visits and other activities, as determined by organization needs and recommendations.
• Participate in team huddles daily.
• Connect patients to relevant community resources, with the goal of enhancing patient health and well-being and increasing patient satisfaction.
• Assist patients in problem solving potential issues related to their care plans (e.g., request interpreters as appropriate, transportation services or prescription assistance).
• Facilitate patient access to appropriate medical and specialty providers.
• Assist with data collection and generation of patient reports.
• Participate in periodic meetings including CQI and educational updates as needed and as directed by the managing parties.

Must Haves:

• High school diploma or equivalent.
• Two (2) years of care coordination experience as in scheduling, referral coordination, medical assistant or case management.
• Two (2) years of medical office experience in an out-patient clinical setting.
• Bilingual in English and Spanish.
• Knowledge of medical terminology and care coordination.
• Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word

Licenses:

Will be required to travel between all TrueCare’s sites and locations therefore a California Driver’s License, proof of valid insurance and clean driving record required.

Certifications:

Current Basic Life Support (BLS) Certification for Healthcare Providers

Nice to Haves:

• Associate degree in social work, human services, counseling, or related field.
• Graduate from an accredited Medical Assistant Program
• Two years' experience in chronic disease management, case management, utilization management, or acute care.

The Benefits:

• Low-cost health, dental, vision & life insurance
• 3 weeks PTO, 10 Paid Holidays
• Tuition Reimbursement, Employee Assistance program
• $500 Signing Bonus

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.

Visit truecare.org to learn more! Health Inside. Welcome in! Salud Adentro. Bienvenido!