What are the responsibilities and job description for the Identity and Access Management Technical Director III - User Lifecycle and Access Support Lead position at Truist Bank?
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
A role that is responsible for leading portions of the identity management and access control functions as described by industry best practices such as NIST and FFIEC. This will include a subset of the following sub-functions: a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Align with IAM-wide priorities that define ‘our what’ that may change based on business need
Design and implement the end user support team for identity management and access strategy on time and within budget as it pertains to meeting Joiner/Mover/Leaver controls including attestations.
Design and meet formal Services Level Agreements (SLAs) to ensure control frequencies are met between the business and the Identity and Access Management team
Improve the end user experience by partnering with the business to help provide tier 2 support and engagement directly to completing required controls
Align the User Access Support team with the DCIO and BISO towers to foster relationships in efforts to support upcoming strategic compliance and maturity needs of the IAM team long term
Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.
Note: The differentiating factor between levels of IAM Technical Director are the years of experience performing the Required Qualifications, breadth and complexity of responsibility, number of resources managed, number of organizational layers managed, and the percentage of time spent performing one type of work vs another.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree or equivalent
20 years’ technical experience working in the identity and access management control function
10 years’ experience as a senior manager
15 yeas’ experience in strategic planning, operational planning, and execution
10 years managing simple and structured work
15 years managing complex and unstructured work
15 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
5 years’ experience and intermediate-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
15 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability
10 years’ experience and expert-level strength in soft skills and interpersonal communications
15 years’ technical experience working for a top 10 US bank
15 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
15 years’ experience collaborating with the following peer functions in corporate cyber security
15 years’ experience managing the remediation of regulatory matters and internal findings
15 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)
Preferred Qualifications:
15 years’ experience running an end user support team as it pertains to Identity and Access Management controls
10 years’ experience managing an Identity and Access Management platform such as Oracle, SailPoint, Okta
Subject matter expertise as it pertains to Identity and Access Management control design and execution
Experience in partnering with IAM developers and engineers to detail required enhancements to IAM tool and testing and implementation of them
Experience in Active Directory groups and downstream access requirements
Understand the multiple approaches to designing IAM technical solutions
Experience in waterfall and agile project management methodologies
Experience managing contracts for IAM managed service providers
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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