What are the responsibilities and job description for the Toll collector position at TTEC?
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Toll Operator working onsite in the Skyway Bridge tollbooth (North & South locations) in St.
Petersburg, FL, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You’ll be Doing
Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Be the face and smile of the toll collection operations requiring individual service
- Classify and collect proper toll amounts from motorists traveling through the toll lane
- Complete operations reports and balance cash deposits at end of shift
What You Bring to the Role
- Your pleasant and customer service-oriented manner
- High school diploma or equivalent
- Current valid Florida driver’s license
- Cash handling experience on a computerized system
- Work shifts that will require your availability to work weekends
Physical Requirements of the Role
- Ability to safely walk across toll lanes and climb / descend stairs while carrying up to 30 pounds
- Ability to walk long distances
- Ability to determine vehicle classification by visual inspection
Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged.
- A global team of curious lifelong learners guided by our company values.
- Base wage starting at $13.75 per hour plus performance bonus opportunities.
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can't be taught a caring and supportive nature to shine through as you help customers.
You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to area operations manager. You'll contribute to the success of the customer experience and the overall success of the team.
Last updated : 2024-06-04
Salary : $14
