What are the responsibilities and job description for the BDC Customer Service Rep position at Turn Auto Mall?
Job Description
Job Description
This is a great career opportunity for applicants with automotive experience, or for someone with other customer service / telephone experience.
If you are passionate about Sales By calling, texting, and emailing with customers and can accommodate every Saturday with a rotating Sunday schedule, we invite you to apply! Become a valued member of the Turn Auto Group, where your contributions are compensated, appreciated, and where growth opportunities await as we continue expanding.
Schedule :
- Full-time in person / 40 hours a week
- 1 permanent weekday off with rotating Sunday's (2 Sunday's off per month)
- Saturday Required (10-6pm )
BDC Duties :
- Your primary focus is to orchestrate multiple appointments daily to drive traffic into the dealership*
- Maximize all phone, web, email and showroom traffic streams
- Constantly takes charge of converting leads to appointments
- Communicate with customers and prospects through their preferred method (call, text, or email) in a timely manner.
- Utilize CRM and effective sales techniques to convert leads into appointments.
- Provide information on available inventory, products, and dealership services.
- Stay informed on BDC representatives' tasks and processes.
- Respond to inquiries professionally and articulately.
- Work closely with Department Manager to reach individual and department goals
- Maintain an organized customer database for efficient follow-ups and repeat business opportunities.
- Adhering to all company policies and procedures.
Perks :
- Weekly Base salary plus Show bonus, sold compensation starting at $50.00, AND monthly achievement incentives
- Opportunities for career advancement.
- Recognition for your achievements
- Positive and supportive team environment.
- WORKING WITH THE BEST AUTOGROUP
3 days ago
Salary : $50
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