What are the responsibilities and job description for the Account Manager position at TUUCI?
Title: Account Manager
Reports To: Regional Sales Director
Company Snapshot:
TUUCI is headquartered in Miami, FL and is the market leader in design, manufacture, and sale of commercial shade equipment, including market umbrellas, cabanas and related accessories.
TUUCI products are manufactured primarily in Miami with global distribution supported by offices in The Netherlands and Vietnam. We are proud to be the preferred shade manufacturer for international luxury brands like Four Seasons, Ritz Carlton, Soho House etc. as well as domestic staples like Starbucks, Chipotle and Panera Bread.
TUUCI was created in 1997, but we have not outgrown our collaborative start up culture. We work in a fast-paced, fun environment where the exchange of ideas and professional growth are encouraged. We are looking for fresh new talent to join and enhance our team and build a career within a growing company.
Position Summary:
The role of the Account Manager (“AM”) is to serve as an important business contact with our key accounts. The AM will report to and support the Regional Sales Director. Together they will have a clear grasp on all aspects of each company program and business relationship.
The AM must consistently provide excellent customer service and sales intuition on client accounts, as well as represent the client’s needs and goals within our organization to ensure that we exceed their expectations. Through successful relationship management and understanding of our role in the client’s business, the AM will work to discover areas for improvement and growth with each client partner.
Essential Duties and Responsibilities:
MORE ABOUT TUUCI
For over 20 years TUUCI has been creating the most innovative, unique and stylish shade platforms in the industry. Founded with passion by Dougan Clarke, TUUCI was born from the marine industry. This means every single parasol, lounge and cabana we create has been meticulously engineered to perform without question, in any environment. Beyond simply performing, they also turn heads as TUUCI products are built with an unparalleled sense of style and design not seen anywhere else in the world.
Headquartered in Miami, the TUUCI team includes experts in design, engineering and production. TUUCI products are distributed worldwide through strategically located service centers. On the Web at TUUCI.com.
TUUCI is an equal opportunity employer. All applicants and employees are to be treated equally with the same rights and privileges with respect to recruiting, hiring, promotions, demotions, transfers, separations, compensation, and benefits regardless of their age, race, color, creed, religion, or ethnic origin, sex, sexual orientation, pregnancy-related status, marital status, veteran status, physical or mental disability, where the individual is otherwise qualified, or any other category protected by applicable law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Reports To: Regional Sales Director
Company Snapshot:
TUUCI is headquartered in Miami, FL and is the market leader in design, manufacture, and sale of commercial shade equipment, including market umbrellas, cabanas and related accessories.
TUUCI products are manufactured primarily in Miami with global distribution supported by offices in The Netherlands and Vietnam. We are proud to be the preferred shade manufacturer for international luxury brands like Four Seasons, Ritz Carlton, Soho House etc. as well as domestic staples like Starbucks, Chipotle and Panera Bread.
TUUCI was created in 1997, but we have not outgrown our collaborative start up culture. We work in a fast-paced, fun environment where the exchange of ideas and professional growth are encouraged. We are looking for fresh new talent to join and enhance our team and build a career within a growing company.
Position Summary:
The role of the Account Manager (“AM”) is to serve as an important business contact with our key accounts. The AM will report to and support the Regional Sales Director. Together they will have a clear grasp on all aspects of each company program and business relationship.
The AM must consistently provide excellent customer service and sales intuition on client accounts, as well as represent the client’s needs and goals within our organization to ensure that we exceed their expectations. Through successful relationship management and understanding of our role in the client’s business, the AM will work to discover areas for improvement and growth with each client partner.
Essential Duties and Responsibilities:
- Provide regular input on client projects and account activity. Works with the RSD to pinpoint the client’s goals and potential areas for improvement.
- Take initiative and responsibility to own the relationships with the clients.
- Reviews all major deliverables to ensure quality standards and client expectations are met.
- Collaborates with marketing, sales, quality assurance and product development to ensure successful launch of solutions for client issues.
- Manages projects using defined management tools and communication vehicles.
- Maintain an in depth understanding of the various contract segments of the business.
- Develops a keen grasp of product knowledge and stays up to date on changes and developments.
- Works as a thought starter to diagnose and develop solutions for areas that need improvement.
- Is aware of opportunities for account growth and new business.
- 3 years of experience in sales, planning or procurement within a related industry.
- Bachelor’s degree in Business, Marketing, Communications, or related field is preferred.
- Excellent interpersonal and communication skills; written and verbal required.
- Strong project management skills.
- Strong ability to develop and nurture business relationships.
- Polished ability to present and convey information to a group.
- Ability to use independent judgement with a high level of initiative.
- Must be detail oriented.
- Proven ability to manage responsibilities in a fast-paced environment.
- Ability to interact effectively within a team and with other departments.
- An interest in and an ability to travel for client visits and industry events.
- Excellent computer skills, MS Office (Word, Excel, PowerPoint).
MORE ABOUT TUUCI
For over 20 years TUUCI has been creating the most innovative, unique and stylish shade platforms in the industry. Founded with passion by Dougan Clarke, TUUCI was born from the marine industry. This means every single parasol, lounge and cabana we create has been meticulously engineered to perform without question, in any environment. Beyond simply performing, they also turn heads as TUUCI products are built with an unparalleled sense of style and design not seen anywhere else in the world.
Headquartered in Miami, the TUUCI team includes experts in design, engineering and production. TUUCI products are distributed worldwide through strategically located service centers. On the Web at TUUCI.com.
TUUCI is an equal opportunity employer. All applicants and employees are to be treated equally with the same rights and privileges with respect to recruiting, hiring, promotions, demotions, transfers, separations, compensation, and benefits regardless of their age, race, color, creed, religion, or ethnic origin, sex, sexual orientation, pregnancy-related status, marital status, veteran status, physical or mental disability, where the individual is otherwise qualified, or any other category protected by applicable law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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