What are the responsibilities and job description for the General Manager position at Twilight Hospitality Management?
About us
We are professional, agile and our goal is to be committed to helping our people realize their full potential. This dedication to our associates will bring us loyalty from our guests, as well as the community we live and operate in.
**Job Overview:**
We are seeking a dynamic, customer service and team oriented leader that will oversee our operations in the Hospitality Industry at the Fairfield Inn Martinsburg. The ideal General Manager candidate will have a strong background in hospitality management, with a passion for delivering exceptional customer service, profitable operations of the hotel, and provide a safe, clean environment for guests and employees.
**Duties:**
- Manage day-to-day operations of the establishment
- Oversee staff, including hiring, training, and scheduling
- Ensure compliance with health and safety regulations
- Develop and implement strategies to increase revenue and profitability
- Maintain inventory control and order supplies as needed
- Conduct interviews and make hiring decisions
- Handle customer inquiries and resolve issues promptly
- Plays an active roll in local organizations to promote and maintain a positive image for hotel
**Skills:**
- Proven experience in hospitality and customer service
- Monitors compliance with state and federal labor standards and staffing guidlelines by all departmens
- Monitors operating expense tracking systems for all departments
- Conducts required meetings by brand and company to ensure proper communication
- Audits procedures and performance across all departments
- Excellent leadership and interpersonal skills
- Proficient in interviewing and hiring processes
If you are a results-driven, customer service oriented individual with a passion for the hotel hospitality industry and possess the skills mentioned above, we invite you to apply for the General Manager position.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Martinsburg, WV 25401 (Required)
Ability to Relocate:
- Martinsburg, WV 25401: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000