Director of Wish Management (Program Director)

Twilight Wish Foundation is a non-profit that grants wishes to low-income seniors over the age of 65 or a permanent resident of a long term care facility. Therefore, the individual we are looking for should be passionate about working with senior citizens, have an understanding of their needs and bring a patient/caring heart to the role.

National Director of Wish Management Job Description
Twilight Wish Foundation

Twilight Wish Foundation’s Director of Wish Management acts as the main wish contact and liaison for the organization.

Wish Management

• Maintain contact with all TWF chapters and wish volunteers
• Act as the main contact for and oversee, facilitate and coordinate all TWF wishes
• Process all incoming wish applications
• Follow up on wish documentation with off-site chapters and volunteers
• Send requested materials to chapter directors when needed
• Work with chapter directors, volunteers and other employees to grant open wishes as needed
• Prepare monthly wish committee agenda with wish information and new media articles
• Run the Chapter Director meetings and prepare the agendas
• Contact chapters and wish committee members for wish updates
• Keep all wish information current and up to date in Excel spreadsheet
• Mail approval or denial letters to applicants after wishes are discussed and voted upon during wish committee meetings
• Follow up with applicant for any additional information missing from original application including proof of age and income
• Create award certificates for wish recipients and wish granters, etc.
• Request media/liability release from national wish recipients and participants
• Send Wish Surveys to recipients or their nominators; update Survey files with results received
• Help determine national wish management policies
• Keep all wish management materials up to date
• Keep “Wish Board” updated with current working wishes and those recently granted
• Coordinate and if possible, attend local wish grantings
• Provide wish updates for the monthly wish committee meeting
• Mail approval or denial letters to local applicants after wishes are discussed and voted upon during wish committee meetings
• Follow up with local applicant for any additional information missing from original application including proof of age and income
• Create award certificates for local wish recipients and wish granters, etc.
• Request media/liability release from wish recipients and participants
• Send Wish Surveys to recipients or their nominators; update Survey files with results received

Website Wish Management

• Keep wish section of TWF website updated and organized at all times
• Add wishes to the website as soon as they are approved by the wish committee unless there are special circumstances surrounding the wish

Wish Committee

• Run monthly wish committee meeting
• Act as co-chair of wish committee
• Help determine wish policies and procedures as part of TWF wish committee
• Record the minutes from the monthly meeting and send to Chapter Directors and Committee members

Special Events/Fundraising

• Assist with all TWF Special Events and Fundraisers
• Represent TWF at expos when needed
• Assist with the annual appeal as needed

Miscellaneous

• Provide the TWF Board of Directors with monthly updates
• Give presentations to various organizations when invited and able to do so
• Assist in office management to include but not limited to answering phones, greeting guests, and keeping office organized
• Mail packages at Post Office when needed
• Other tasks as assigned

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Self-determined schedule

Ability to commute/relocate:

• Jamison, PA 18929: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location