Lead, Quality Management Systems

Company Overview Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries. Job Category Position Summary As a Lead Quality Management System, you have the opportunity to work across the organization leading Bridgestone America’s business systems to ensure the services, processes, and facilities are compliant and maintain applicable certifications and other requirements (including internal, customer, and regulatory). This role is responsible for managing critical systems, leading cross-functional teams to audit business processes, developing, and providing training with continuous coaching, and supporting various continuous improvement projects and activities. An ideal candidate would be able to build business partnerships at all levels of the organization, have a track record of developing and executing plans to achieve goals, and have a broad enterprise and customer focus. Responsibilities Manage the system and development of standards which define the operational systems, procedures, specifications, and criteria to ensure product, process, quality, customer satisfaction, and regulatory compliance that represent Intellectual Property and knowledge assets belonging to Bridgestone Americas, Inc while leading the enterprise governance and requirements for document management. Develop plans and lead leveraged resources to conduct effective internal audits of the business processes to assess risk, identify opportunities, and direct continuous improvement. Lead external third-party audits to sustain global certifications. Guide root cause analysis and effective corrective and preventive action implementation. Define and specify activities, processes, and standards to fulfill the quality system requirements for services and products. Develop and facilitate training, provide ongoing coaching for subject matter experts, and leveraged resources Lead or support other various projects and activities as needed to provide business-quality system support across the enterprise Ability to travel 25% Preferred Qualifications: ISO9001 Auditor or Lead, trained or certified IATF16949 Auditor or Lead, trained or certified ISO17025 Auditor or Lead Auditor,, trained or certified Six Sigma trained or certified Strong analytical, problem-solving, and decision-making skills Ability to work and lead in a fast-paced environment with little supervision Ability to collaborate and influence without authority at all levels of the organization and globally Ability to professionally present information to top-level executives and cross -functional teams Minimum Qualifications Bachelor’s degree in Business or a related field with at least 5 years of related work experience; or 3 years with a master’s degree Experience or working knowledge of Quality Management Systems and related global standards Problem-solving and root cause analysis experience utilizing quality tools, such as DMAIC, FTA, 8D, etc. Proficient in Microsoft Office 365 tools such as SharePoint, Power Automate, Power BI, Word, Excel, PowerPoint, OneNote, Teams, Visio Excellent written and verbal communication skills Proven project management skills to efficiently balance workload and competing priorities Ability to build relationships, work collaboratively and drive consensus at all levels of the organization Strong eye and attention to detail Minimum Qualifications Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience. Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.