Documentation Specialist

PURPOSE: To compose and compile technical and non-technical written materials as per the needs of the Quality Assurance and Engineering Departments. To ensure product specifications, user manuals, operation and manufacturing instructions are accurate, complete and easily comprehendible.

• Experience in manufacturing or HVAC a PLUS but not required.
• This will have the ability to work cross functionally with engineering / manufacturing to help with proper documentation for new products- exciting new opportunity with growth into more technical positions!

MINIMUM QUALIFICATION REQUIREMENTS:

Education: Minimum of an Associate’s Degree within a technical field of study.

Experience: Minimum of two years of experience within a Quality and/or Engineering or TECHNICAL product/company support role.

JOB KNOWLEDGE, SKILLS AND ABILITIES:

1. Excellent computer and analytical skills.

2. Ability to be self-organized and complete tasks efficiently and accurately.

3. Knowledge of and consistent enforcement of company policies.

4. The ability to work well under pressure.

RESPONSIBILITIES:

· Designs, writes or edits a variety of documents used throughout the organization.

· Creates and/or reviews, and edits documents prior to their release in "DCentral" database to ensure production staff understanding.

· Works with Engineering and manufacturing staff to launch new products with the appropriate instructions and documentation.

· Conduct internal audits as needed and follow up on associated Corrective Actions.

· Manage all ISO and instruction entries into Database, industry related and proprietary software database for documentation.

· Coordinate the ECR, ECN, Deviation, Corrective Action Tracking and Alert processes through E-Synergy.

· Coordinate and follow up on the workflow of documentation including appropriate approvals and any necessary rejections.

· Facilitate any necessary communication to improve clarity and conformity for engineering changes, notifications and deviations.

· Input completed and correct ECR information into Epicor.

· Maintain the E-Synergy and content with regard to workflow, revisions and reviews.

· Assist stakeholders with Document and ECR initiation, workflow and closure or implementation.

· Enforce and maintain the processes used with DCentral and E-Synergy for compliance with ISO, internal processes and external customer expectations and requirements.

· Provide feedback to cross functional stakeholders regarding documentation content and compliance with systems and processes.

· Continuous improvement of systems and infrastructure pertaining to position and responsibilities.

· Knowledge of electrical components and drawings / products would be a PLUS

· Attends engineering and quality meetings as needed to support new product development and existing product documentation.

· Knowledge and understanding of compliance to and regulating bodies.

· Other duties for Engineering and Quality as assigned.

MINIMUM QUALIFICATION REQUIREMENTS:

Education: Minimum of an Associate’s Degree within a technical field of study.

Experience: Minimum of two years of experience within a Quality and/or Engineering support role.

This position offers an opportunity to work in a dynamic environment where attention to detail and organizational skills are highly valued. If you meet the qualifications and are looking to contribute your expertise in document management, we encourage you to apply.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Document management: 1 year (Preferred)

Ability to Commute:

• Syracuse, NY (Required)

Ability to Relocate:

• Syracuse, NY: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000