Store Manager

STORE MANAGER

Reports To: District Manager
Supervises: Department Managers & Sales Associates
General Purpose of Position: As part of the management team, the Store Manager works to ensure the responsibilities of day-to-day management and operations of the retail store are being met. The Store manager helps with implementing strategies to improve customer service, drive store sales, and increase profitability. The Store Manager is responsible for opening and closing the store. A Store Manager is a leader and must have the ability to make informative decisions, solve problems in a critical and diligent manner, and effectively manage the store.

Responsibilities/Duties

• Responsible for ensuring that the highest level of customer service is met through thorough training and inspiration to sales associates and management staff.
• Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
• Assists with orientation, training, coaching, and developing sales associates in execution of daily tasks and sales.
• Oversees compliance of sales associates with established company policies and standards.
• Keeps sales associates on task with the daily duties delegated by managers.
• Ensures safekeeping of all TYLER’S property.
• Maintains store appearance and product presentation to company standards.
• Communicates with the Stockroom Manager to arrange, organize, and display new merchandise on the sales floor.
• Upholds specific department goals, cleanliness, organization, aesthetic appeal, and inventory management.
• Ensure that merchandise is stored, handled, and displayed in accordance with Tyler’s policies, strategies, and procedures.
• Works with Stockroom manager to maintain product flow.
• Provides support to sales associates during peak periods or when scheduling conflicts arise.
• Processes sales transactions, returns, and special orders, and ensures that all related documentation is accurate and complete.
• Leads and directs the work of others.
• Executes merchandising plans.
• Handles inventory discrepancies as soon as possible.
• Works to prevent damage and theft of merchandise.
• Assists in management of store operations.
• Locks and secures the store.

Skills

• Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately.
• Ability to provide outstanding customer service.
• Ability to merchandise effectively.
• Ability to manage store operations effectively and efficiently.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to sales associates.
• Ability to operate all equipment necessary to perform the job.

Requirements

• Available to work a full-time schedule including nights, weekends, and holidays.
• Must have at least 3 years of high volume assistant manager experience or 3 years of low volume store manager experience.
• Availability to work the hours necessary to open and/or close the store.
• Self-motivator with strong interpersonal, communication, organization and follow-through skills.
• Desirable qualities should include competitiveness, passion for retail as a career, a committed and positive attitude, leadership abilities, and are able to motivate a team.

Job Type: Full-time

Salary: $28,270.00 - $45,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

Job Type: Full-time

Pay: $28,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Austin, TX 78752: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location