Director of Project Management

Description

Responsibilities

• Team Management
• Management of product teams with direct supervision of project managers and business analysts.
• Establish and carry out team goals in service to NIC Wisconsin’s business plan
• Direct and manage team resources efficiently and effectively and in service to NIC Wisconsin’s business goals
• Oversee professional development of team members
• Work closely with Director of Development and other Directors to align staffing needs/resources with NIC Wisconsin priorities
• Set priorities and define expectations for development teams
• Supervise, train and, develop staff
• Support and ensure teams are meeting key timelines and milestones
• Establish project management guidelines and processes
• Identify ways to increase team efficiency.
• Ensure budgetary goals are met or identify alternative ways to meet budgetary goals.
• Manage awards and grant submissions
• Government Customer Relationship Management
• Develop meaningful relationships within partner agencies at all levels to increase partner satisfaction with portal services.
• Work with General Manager and Director of Operations on expanding the partner relationship to identify new growth opportunities.
• Problem solve and troubleshoot issues/problems for partners when appropriate and necessary
• Establish appropriate communication protocols and parameters for servicing those relationships
• Responsible for global project pipeline and reporting regularly to GM and the NIC Wisconsin management team
• Responsible for understanding and interpreting business objectives and aligning project development activity with business priorities and strategies
• Oversee the project definition, requirement, and development process in coordination with software development and Director of Development
• Responsible for identifying, improving and/or correcting product development process in coordination with software development and Director of Development
• Project management for key internal and external projects
• Compliance with Sarbanes-Oxley Act, DSS/PCI, and other industry standards
• Create updates and presentations for the eGovernment Steering Team
• Support yearly budget, month-end, and financial forecasting processes
• Other Responsibilities Assigned by Manager
• Some Travel May be Required

Qualifications

• Degree, or equivalent, preferred in area of specialty
• History of managing multiple long term development projects
• At least five years of project management experience
• Ability to manage and prioritize multiple projects
• Experience communicating with high level partners and stakeholders
• Experience creating Project Management standards and process improvement
• Excellent customer service skills, including good verbal and written abilities
• Strong leadership, organizational, prioritization, and project management skills