General Manager

U Drive Phoenix is seeking a General Manager (GM) to manage all store operations and auto sales / loan originations for a multiple location dealership in the Phoenix area. The GM will be responsible for creating an exceptional associate and customer experience aligned with U Drive’s culture.

U Drive Phoenix is part of a nationally growing independent dealership group that specializes in helping credit challenged individuals purchase and finance a vehicle through U Drive Acceptance. U Drive originated loans thru its dealerships and services the loans to help its customers to have a successful experience and build their credit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales/ loan origination.
• Displays fiscal responsibility through P&L management
• Oversee the procurement and reconditioning of inventory for retail sales
• Supervise service center to ensure vehicles are ready for sale and customer repairs and services are completed in a timely manner.
• Lead the sales team to ensure monthly sales goals are met
• Ensure all originated auto loans are complete and compliant with all stipulations satisfied
• Know and implement dealership policies and procedures.
• Work with senior management to ensure marketing, sales leads, deal closing meet corporate metrics to ensure sales budgets are met
• Interviews, hires, trains and promotes associates to support store operations and company growth
• Be knowledgeable of state regulations regarding finance and the fair credit reporting act.
• Ensures positive associate engagement and associate development through timely and effective feedback
• Champions and implements both company and store initiatives for consistent execution and continuous improvement
• Manages daily store operations by interpreting, communicating and executing policies and procedures
• Resolves customer and associate issues

Requirements

• Multi-task in a high energy, fast-paced work environment
• Must maintain highest ethical standards
• Communicate effectively in dealings with customers and associates across departments
• Read, interpret, and transcribe data in order to maintain accurate records
• Make independent judgments regarding critical business decisions
• Identify business opportunities and suggest improvements

Education and/or Experience:

• 5 years management experience, auto retail management experience preferred
• Bachelor's Degree a plus
• Intermediate PC skills

Benefits

Competitive Salary and Profit Sharing

Medical. Dental and Vision offered (employer contribution on medical)

401k with employer match