Salary Job Openings

Client Support Analyst

U.S. Legal Support
Denver, CO Full Time
POSTED ON 8/5/2022 CLOSED ON 9/24/2022

Job Posting for Client Support Analyst at U.S. Legal Support

The general duties as a Client Support Analyst for U.S. Legal Support include being a vital part of ensuring success for the scheduling team while building relationships with our clients. The Client Support Analyst must be detailed oriented and guarantee a seamless client experience from scheduling to witness appearance.

Essential Job Functions:

  • Handle large volume of calendared confirmations from clients via email and by phone
  • Pay close attention to detail regarding any changes or modifications to calendared proceedings
  • Ability to communicate clearly via email, phone and in person
  • Clearly communicate with scheduling staff on any specific client’s needs or request
  • Self-motivated with ability to work independently and carry out assigned work by end of day
  • Actively look for ways to assist peers when task permitted
  • Strong phone, customer service and team-oriented skills required
  • Perform other duties as assigned by management
  • Reliability to perform tasks daily without interruption
  • Ability to meet deadlines in a timely manner

Requirements:

  • High School Diploma or equivalent required
  • At least 1 – 2 years of experience

Skills:

  • Attention to Detail
  • Accuracy
  • Customer Service
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Salary.com Estimation for Client Support Analyst in Denver, CO
$40,884 to $53,572
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