What are the responsibilities and job description for the Client Support Specialist - Onsite position at U.S Legal Support?
U.S. Legal Support is looking for a Client Support Specialist that communicates effectively and has a keen eye for detail and strives for accuracy. If you have these qualities, join our world-class Court Reporting department now!
Are you reliable, resilient, and responsible? Do you like to problem solve and have a customer focus mindset?
Below are some daily tasks that are essential to your success as a Client Support Specialist:
• Handle a large volume of conference room requests from clients via email
• Pay close attention to detail regarding any reserving conference rooms nationally and internationally for proceedings
• Ability to communicate clearly via email, phone, and in person
• Clearly communicate with scheduling staff on any specific client’s needs or request
• Self-motivated with the ability to work independently and carry out assigned work by end of the day
• Ability to learn and navigate multiple platforms
• Strong verbal and written communication
• Strong customer service and team-oriented skills required
• Reliability to perform tasks daily without interruption
• Ability to meet deadlines in a timely manner
• Internet research
All you need to be a Client Support Specialist is 3 years of prior customer service experience. A high school diploma or equivalent is required. Service and legal experience is a bonus!
We offer family and pet-friendly benefits including Medical, Dental, Vision, Parental Leave, LifeLock, and many more!
Check out why we recently won a Happiest Employee 2022 Award at https://www.comparably.com/companies/u-s-legal-support.bonus!
This is an onsite role in Los Angeles, CA
