What are the responsibilities and job description for the Customer Service Specialist position at U.S. Legal Support?
Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?
U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client Support Analyst duties include interacting with clients via e-mail and over the phone to help resolve issues.
If you possess these qualities, consider joining our legal service team in onsite role in Sarasota, Florida!
Client Support Analyst Job Functions:
- Answer customer phone calls professionally, providing the highest level of service
- Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
- Respond to customer email inquiries promptly and address inquiries from start to finish.
- Express genuine interest and retain knowledge of the type of legal services offered
Perks and Benefits
We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Requirements
All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!
Apply Today!
Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
