What are the responsibilities and job description for the Contract Coodinator position at UBEO, LLC?
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Contract Coordinator to join our team in Chico, California.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Billing
Position classification: Full time; Non-Exempt
Reports to: Contract Billing Manager
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Purpose
The Contract Coordinator is responsible for billing and maintaining customer service contracts.
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Duties:
- Implement and maintain Maintenance and Lease contract data in the corporate billing system.
- Maintain customer account files.
- Generate and review contract invoices.
- Complete audits to ensure data accuracy
- Complete outbound courtesy calls to the customer to ensure understanding of contract billing terms, contact information, meter gathering, etc.
- Communicate with internal and external customers to research and resolve billing issues in a timely manner.
- Promote positive relationships with both external and internal customers
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Behavior requirement: 100% of the time-civility, cooperation and professional behavior.
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Expectations:
- Accurate and timely maintenance contract setup and billing
- Adhere to all contract reporting deadlines
- Positive, helpful, pleasant, friendly attitude toward both internal and external customers
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Experience, Education and Training:
- Minimum two years’ experience in a business environment
- College degree preferred
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Skills Required:
- Strong sense of accountability and responsibility
- Strong knowledge of MS Word, Excel and Outlook applications
- Excellent communication skills both written and verbal
- Strong attention to detail
- Excellent follow through skills
- Ability to multi-task effectively and efficiently
- Good organizational skills
- Good understanding of the business transaction cycle
- Ability to work in a “team oriented” environment
UBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility. Submit your resume to Human Resources today!
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Job Type: Full-time
