Associate Director, Donor Relations Operations

The Associate Director, Donor Relations Operations is responsible for end-to-end management of donor giving through documentation, acknowledgement and reporting. The position reports and analyzes data to improve outcomes of all aspects of the development office. The role works closely with the Sr. Director, Stewardship and Development Operations and the Director of Stewardship to enhance the donor experience by ensuring that all gifts are structured, monitored, and reported upon in a timely manner that reflects the donor's intent.

Percentage of Time:
100

Shift Start:
8:00 am

Shift End:
5:00 pm

Qualifications for Position

14
Records

Qualifications

Required/Preferred

1. Minimum of five years of demonstrated experience and progressive responsibility as a professional donor relations officer with strong knowledge of the principles and practices of development within a complex research university setting.

Required

2. Superb customer service approach with well-developed interpersonal skills to work collaboratively with colleagues and build and sustain lasting relationships with a wide variety of internal and external constituents.

Required

3. Ability to manage, evaluate and interpret analytical, statistical and financial information, think strategically and generate creative solutions for reporting, training and overall best practices of the development and stewardship programs.

Required

4. Demonstrated proficiency with Microsoft suite of applications, as well as familiarity with other database, spreadsheet, scheduling and email applications; willingness to learn new programs and applications as needed.

Required

5. Outstanding organizational skills and proficiency in prioritizing assignments to complete work in a timely manner and on deadline with a demonstrated track record of process improvement.

Required

6. Demonstrated project management skills with careful attention to detail and accuracy.

Required

7. Excellent oral and written communication skills to collect and relay information with accuracy and diplomacy.

Required

8. Ability to take initiative, work independently and accept responsibility; adept at setting priorities and managing workflow to fulfill objectives and meet goals accordingly to deadlines in a dynamic environment.

Required

9. Absolute discretion in the handling and maintenance of confidential donor files.

Required

10. Bachelor's degree or an equivalent combination of education and experience is required.

Required

11. Demonstrated proficiency in Blackbaud CRM or equivalent development database and the use of databases to generate reports is preferred.

Preferred

12. Demonstrated knowledge of portfolio management concepts and terms is preferred.

Preferred

13. Demonstrated knowledge of issues facing public universities and issues and interests of business school students, faculty and alumni is preferred.

Preferred

14. Prior experience in campaign setting is preferred

Preferred

Additional Posting Information

Bargaining Unit:
99-Policy Covered

Application Deadline:
10-19-2022

External Posting Date: