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Customer support specialist

uConnect
Bedford, OH Full Time
POSTED ON 9/24/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Customer support specialist position at uConnect?

  • Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;

Collaborate with the Support Team to share trends, insights, and improve the overall user experience; Review documentation and flag opportunities for additional internal and external, client-facing documentation...Hiring Fast >

Last updated : 2024-09-24

Salary : $40

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