Manager, Energy Delivery Tech Training

If end date is listed, the posting will come down at 12:00 am on that date: Thursday October 05, 2023 About The Position The Manager, ED Technical Training is responsible for leading the instructor led training and instructional design staff supporting Ameren Missouri field operations. Key responsibilities include: · Manage and direct a staff of training professionals, including planning, organizing and staffing. · Oversee training on business process, systems and the required roles and responsibilities for co-workers to develop skill proficiency and maintain job qualifications. · Enhance supervisor performance through on the job observations, providing coaching and feedback on the application of training material. · Evaluate training effectiveness through testing, assessments and training evaluations to ensure continuous improvement. · Collaborate with leadership to proactively identify improvement opportunities and potential training solutions. · Coordinate training schedules and track progress completion and compliance in the Insight Learning Management System (LMS). · Participate as a team lead in Ameren’s Learning Council; provide governance of the LMS; ensure that training requirements are identified and maintained through LMS. · Oversee role of Public Safety Advisor, including training, call-out and support during major storm events. · Provide project oversight and change management as needed. Qualifications Bachelor's Degree from an accredited college or university required. Seven or more years of operations, construction, distribution system, or Customer Service experience required. Three or more years of supervisory or project management experience required. Three or more years of training or instructional design experience required. In addition to the above qualifications, the successful candidate will demonstrate: Excellent written and verbal communications. Must have good organization, decision-making, and teamwork skills. Proficiency with general computer skills. Demonstrated knowledge and proficiency required relating to the following areas: ED field operations policies and procedures, safety practices and policies, etc., HR policies, labor relations, Insight, etc., and work management processes and systems. Additional Information Ameren’s selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law. Our workforce is dedicated to keeping the lights on and the gas flowing – 24 hours a day, 365 days a year. That same kind of dedication and longstanding commitment to diversity, equity and inclusion has helped us build an "All-In" supportive and accepting diverse culture where opinions are shared in an environment where all are respected and the best solutions are put into action. Our vision is "Leading the Way to a Sustainable Energy Future" and our mission is "To Power the Quality of Life." Our company values include safety and security, integrity, respect, diversity equity and inclusion, accountability, stewardship, teamwork and a commitment to excellence. Our "All-In" culture reflects how we care, serve with passion, deliver for customers, communities and shareholders and win together. Ameren's co-workers spend thousands of hours each year giving back to their communities. The company supports their donations of time through a Dollars for Doers program and also offers a Matching Grant program for donations made to postsecondary schools. Ameren has an unwavering commitment to sustainability. That includes how we perform as a steward of the environment, how we manage our relationships with customers, communities and workforce and provide robust governance and oversight of our practices. We are committed to clean energy. The company has established a net-zero carbon emissions goal by 2045 across all its operations in Missouri and Illinois. In addition, Ameren laid out plans for its largest-ever expansion of clean wind and solar generation that maintains the reliability and affordability that customers have come to expect. Interim carbon emissions goals include a 50% reduction by 2030 and an 85% reduction by 2040, from 2005 levels. St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution services, as well as natural gas distribution service. Ameren Transmission Company of Illinois operates a rate-regulated electric transmission business in the Midcontinent Independent System Operator, Inc. For more information, visit Ameren.com, or follow us on Twitter at @AmerenCorp, Facebook.com/AmerenCorp, or LinkedIn.com/company/Ameren. Ameren is committed to equal employment opportunities and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by applicable law.