Technical Sales Specialist I

Job Summary

Responsible for adding over $250K in annual growth margin by seeking out and converting profitable natural gas connections in the existing home, new home, and commercial markets. Develop and maintain positive relationships with key residential and commercial developers and HVAC contractors to assist in effectively selling natural gas heating connections and additional appliances. Increase profitability in the residential and commercial new construction and conversion markets by reducing cost to serve and maximizing sales. Serve as a community liaison via community and industry organizations. Possess working knowledge of UGI’s tariff and utilize growth programs at an expert level.

Duties and Responsibilities

• Act as the primary point of contact for prospective customers related to escalated commercial conversions, GET Gas inquiries, and apartment complexes in an assigned territory. Confer with customers, growth execution specialists, and engineers to assess equipment needs and determine system requirements. Negotiate service contracts, terms, and conditions. Ensure sales targets are met while maintaining a high level of customer satisfaction. Actively seek out and engage customer prospects that are along or nearby our mains, added load opportunities, or identified via marketing initiatives. Promote appliance saturation and commercial/industrial new technologies. Manage customer expectations by demonstrating an understanding of growth processes.
• Manage relationships with plumbing and heating contractors, builders, architects, and engineers to promote the benefits of natural gas, resulting in increased sales. Act as an energy expert for internal and external parties. Represent UGI at energy events throughout the year. Serve as a community liaison via community and industry organizations.
• Maintain accurate lead and prospect information to allow for forecasting and marketing needs via the Fieldbook application. Actively participate in marketing initiatives by suggesting improvements or hyper-targeting segments to increase marketshare. Maintain familiarity with general installation practices and procedures in order to offer solutions to customer-specific growth challenges.

Knowledge, Skills and Abilities

• Critical thinking to work with clients to problem-solve through hurdles in the sales process.
• Superlative communication skills with the ability to navigate a wide range of environments.
• Successfully tailor demonstrations for customers, prospects, and other events.
• Proven sales skills with an eye for results.
• Strong networker who can reach out to customers and clients to offer support and assistance.
• Industry insider who understands current trends and anticipates change.
• Impeccable time management skills.

Education and Experience

• A minimum of two years’ work experience involving sales and related technical experience, or a four-year college degree. A proven track record of sales success in a complex environment is a plus.