What are the responsibilities and job description for the System Consultant position at UKG (Ultimate Kronos Group)?
System Consultant
**General Information**
Ref #:
20230031542
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
USA - USA - Remote
**Description & Qualifications**
Description
As a System Consultant, you will be called on to perform various roles during the course of the post-live cycle for our customers all while maintaining World Class Customer Service. Certain projects will warrant you to provide strategic expertise, while others will require specific product knowledge, data mapping, testing, analytical and design skills.
Primary/Essential Duties and Key Responsibilities:
? Assist customers with various consulting projects ranging from low to high complexity
? Manage internal and external customer expectations
? Ability to start, analyze, track progress and maintain an assigned project through completion
? Design and deliver written training recommendations or document additional growth opportunities for our customers based on knowledge obtained from current project
? Create and maintain Statement of Work and/or Scope Document and Project Plan for work engagements
? Write specifications as required and submit to the technical implementation team in a timely manner
? Assist with data mapping from source system(s) to UKGPro for various conversion needs
? Ability to work flexible hours based on customer preference and demand
Qualifications
Preferred Qualifications:
? Excellent product knowledge of UKGPro and working knowledge of additional systems/modules
? Excellent communication, presentation and negotiation skills
? Excellent problem-solving, decision-making, and relationship building skills
? Extremely customer-focused; positive, professional attitude
? Clear and concise in communicating information
? Actively listens to customer requests
? Provides clear direction to the customer and determines if change in approach is needed
? SQL knowledge
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers**
EEO Statement
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster ([ Link removed ] - Click here to apply to System Consultant and its **supplement** .
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_ English\_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here ([ Link removed ] - Click here to apply to System Consultant .
Colorado and New York Pay Law
The pay range for this position in Colorado & New York is $59,300 to $85,250, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG's comprehensive benefits can be reviewed on our careers site at [ Link removed ] - Click here to apply to System Consultant .
This information is provided per the Colorado Equal Pay for Equal Work Act.
**Disability Accommodation**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [ Email address blocked ] - Click here to apply to System Consultant.
**General Information**
Ref #:
20230031542
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
USA - USA - Remote
**Description & Qualifications**
Description
As a System Consultant, you will be called on to perform various roles during the course of the post-live cycle for our customers all while maintaining World Class Customer Service. Certain projects will warrant you to provide strategic expertise, while others will require specific product knowledge, data mapping, testing, analytical and design skills.
Primary/Essential Duties and Key Responsibilities:
? Assist customers with various consulting projects ranging from low to high complexity
? Manage internal and external customer expectations
? Ability to start, analyze, track progress and maintain an assigned project through completion
? Design and deliver written training recommendations or document additional growth opportunities for our customers based on knowledge obtained from current project
? Create and maintain Statement of Work and/or Scope Document and Project Plan for work engagements
? Write specifications as required and submit to the technical implementation team in a timely manner
? Assist with data mapping from source system(s) to UKGPro for various conversion needs
? Ability to work flexible hours based on customer preference and demand
Qualifications
Preferred Qualifications:
? Excellent product knowledge of UKGPro and working knowledge of additional systems/modules
? Excellent communication, presentation and negotiation skills
? Excellent problem-solving, decision-making, and relationship building skills
? Extremely customer-focused; positive, professional attitude
? Clear and concise in communicating information
? Actively listens to customer requests
? Provides clear direction to the customer and determines if change in approach is needed
? SQL knowledge
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers**
EEO Statement
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster ([ Link removed ] - Click here to apply to System Consultant and its **supplement** .
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_ English\_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here ([ Link removed ] - Click here to apply to System Consultant .
Colorado and New York Pay Law
The pay range for this position in Colorado & New York is $59,300 to $85,250, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG's comprehensive benefits can be reviewed on our careers site at [ Link removed ] - Click here to apply to System Consultant .
This information is provided per the Colorado Equal Pay for Equal Work Act.
**Disability Accommodation**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [ Email address blocked ] - Click here to apply to System Consultant.
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