Principal Operations Program Manager

uLab Systems, Inc.
Memphis, TN Full Time
POSTED ON 6/27/2022 CLOSED ON 7/27/2022

What are the responsibilities and job description for the Principal Operations Program Manager position at uLab Systems, Inc.?

Description

PURPOSE OF JOB: The Principal Program Manager will be responsible for leading a cross-functional team of professionals through all phases of the project lifecycle. Manages and directs projects or initiative to ensure that project(s) are delivered on time, within budget and meeting or exceeding customer expectations. Manages any of the following:

  •  Single major initiative 
  •  Multiple projects of various sizes.

This position is responsible for supporting production at uLab Systems by collaborating and maintaining a working relationship with vendors and customers as required by the project. Adheres to uLab Systems project standards and requirements and ensures scope of project is clearly defined, approved, and has correct documentation from project stakeholders. Develops, manages, tracks progress of, and updates project plan to meet the approved requirements/scope defined for the project. Escalates project issues to upper management.

Defines and tracks success and accuracy metrics for the project to ensure uLab Systems KPI’s are met. Defines and manages project plan to meet the approved scope of the project. Ensures changes in scope are reviewed and approved by project team and stakeholders. Leads cross-functional team(s) to ensure all team members have clearly defined roles and responsibilities while monitoring the progress and performance. Communicates project status to team members and project sponsors on a consistent basis. Ensures effective communication and training is provided to all impacted stakeholders. Manages the purchase and acquisition of products or services to meet project deliverables including quotes, purchase orders, invoices, tax exemption, quality/regulatory documentation, etc. Ensures development of risk plan and mitigation strategy. Monitors execution of that strategy.

Requirements

REQUIRED SKILLS AND QUALIFICATIONS:

  • Proficiency of Microsoft Office software and web-based applications.
  • Verbal and written communication skills necessary to communicate with all levels of management, 3rd party vendors, and customer stakeholders.
  • Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
  • Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
  • Knowledge of concepts, practices, policies and procedures related to manufacturing.
  • Team centered attitude

EDUCATION AND EXPERIENCE:

  • High school diploma or GED required
  • Bachelor’s in Engineering, Information Science, Business, Finance, or related field

OR 4 years’ experience in manufacturing control planning, supply management, reporting and/or analyzing information required in lieu of Bachelor’s degree

  • 6-8 Years of experience in a project management role.
  • Direct experience leading cross functional team managing a large corporate customer 
  • Experience with medical device small device assembly preferred
  • Highly attentive to process steps 
  • Strong analytical and communication skills.
  • Experience in a manufacturing environment a plus

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