What are the responsibilities and job description for the Call Center Supervisor position at Ultimate?
Job Description
Ultimate Staffing is seeking a Call Center Supervisor in the SW Houston area. The Supervisor's role is responsible for supervising Customer Service Representatives in a professional manner.
Position details:
Salary Range: $18 to $20 *depending on qualifications and/or experience
Scheduled Shift: 9am-6pm *subject to change, hours may change to a later shift.
The ideal candidate should possess the qualities below:
- Bilingual a plus, but not necessary
- Excellent communication, both written and verbal
- Ability to multitask
- Ability to resolve issues in a professional manner
- Ability to lead and motivate employees
- Ability to work within a team
- Able to resolve complaint calls
- Strong leadership abilities
- High school diploma or equivalent required
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to kcoronado@ultimatestaffing.com
Salary : $18 - $20
