Residence Hall Security Manager

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Reporting to the Chief of Police, the Residence Hall Security Manager manages and directs Residence Hall Security initiatives, which include the Residence Hall Security Program, and Residence Hall Security Camera Project, and they participate with the Residence Hall Security Cadet Program in conjunction with the University Police Department. The Residence Hall Security Manager ensures programs are effective and identifies additional resources to reduce liability and enhance the safety of residence hall students.

Essential Functions

• Manages the Residence Hall Student Security and participates with Residence Hall Cadet Program. Responsibilities include staff recruitment, training, supervision, and evaluation.
• Develops and manages the Residence Hall Security Camera Program. Manages the technical operations of closed-circuit cameras throughout campus and related digital equipment and assists University stakeholders with information collected and archived.
• Develops and implements strategic plan and operational objectives for residence hall security. Develops and manages, regulations, policies, and procedures to improve efficiency and effectiveness of residence hall security.
• Acts as a liaison to Housing Services, University Police and Police Cadets, the UCard Office and the Office of Information Technologies (OIT), as well as other campus stakeholders.
• Develops and manages security operating and capital budgets.
• Identifies and participates in educational opportunities concerning residence hall security for University staff and residence hall students.
• Provides on-call support for residence hall security and camera programs.
• Collaborates with other campus agencies that are implementing security camera or card access systems.
• Maintains technical proficiency and updates knowledge through appropriate courses, seminars, publications, training opportunities, and contacts with others in the trade.
• Assures Crime Advisories and Crime Alerts are shared with all working student security and Cadet staff and promptly posted on the front door of each Residence Hall.

Other Functions

• Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
• Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
• Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
• Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor's degree.
• More than three (3) years of experience in administration of programs involving recruitment, supervision, and policy development.
• Technical proficiency in acquisition and maintenance of security camera or card access systems.
• Strong interpersonal, organizational, written, and oral communication skills.
• Demonstrated ability to work effectively within a team and with individuals and groups who hold a variety of identities, cultures, and backgrounds.
• Demonstrated computer skills utilizing a typical suite of Microsoft Office.
• Successful completion of a background investigation; no conviction record of felony.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Related experience in college or university setting.

Physical Demands/Working Conditions

• Typical office environment.
• Requires occasional off-shift and additional hours for high profile security events and camera problem resolutions. Provides occasional on-call support for critical video camera problems.
• Occasionally required to stand outside in varying weather conditions.

Work Schedule

• Monday - Friday; 8:30am - 5:00pm.
• Required to work some nights and weekends.

Salary Information

Level 28

Special Instructions to Applicants

Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.