Public Deposit Team Lead

About Us:

Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000 employees, which offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

Responsible for associate supervision and the operational workflow of Treasury management service set up and support. Ensure SLA's are met and department procedures and followed to meet bank audit and compliance standards. Partners with associates across departments to recommend and communicate changes leading to increased efficiencies throughout the department.

• Provides leadership to a Treasury Management service and support team.
• Manages staffing responsibilities including hiring, performance planning, compensation administration, positive and corrective counseling, and associate satisfaction (with the support of a higher-level manager).
• Acts as primary liaison between large corporate commercial customers and operations support personnel.
• Assists internal and external customers with complex operational questions and resolves issues related to Treasury Management product offerings.
• Develops and oversees project plans of diverse scope.
• Manages compliance training for the department and ensures quality service goals for the department are met.
• May perform sales assistance in the absence of sales officers.
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

About You:

• Bachelor’s Degree or equivalent
  2-4 years of relevant treasury management and banking operations experience. Required
• 2-4 years of management/supervisory experience. Required.
• Strong relationship management and operational abilities, analytical and problem-solving skills, and project management skills.
• Knowledge of treasury management products and services that result in successfully capitalizing on all opportunities to cross-sell the bank’s products.
• Proven track record of success and skills in treasury management operations.
• Knowledge of treasury management policies, procedures, practices, and documentation.
• Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules.
• Excellent written and verbal communication and presentation skills.
• Ability to work effectively with individuals and groups across the company to manage customer relationships.
• Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.
• Ability to train and present to small and large audiences or has the interest in learning to train and present.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $49,330.00-$102,061.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.