Administrative Associate

UNC Health
Chapel Hill, NC Full Time
POSTED ON 8/13/2024 CLOSED ON 9/12/2024

What are the responsibilities and job description for the Administrative Associate position at UNC Health?

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

May perform duties of an administrative representative but with greater autonomy and discretion. Work involves a greater knowledge of office/clinic procedures and practice, independent judgment and problem-solving skills.

Responsibilities

  • Expedites non-routine purchases for departments as delegated. May maintain inventory of supply
  • May train others using verbal and written communication
  • Performs more complex scheduling of providers, staff, facilities, home care and/or patients (involving critical meetings or multiple medical procedures as an example). Coordinates meetings, workshops, and other events, including travel, based on predetermined needs.
  • Prepares and maintains basic financial records
  • Prepares complex forms, reports, presentations and other documents requiring a higher level of proficiency with software. Creates, proofreads or edits correspondence and documents for internal and external circulation based on existing templates.
  • Procuring and filing records, researching lost or missing records, and posting information to records or ledgers in accordance with established procedures and systems. Checks records to verify accuracy and compliance with rules and procedures of appropriate system. Resolves discrepancies by contacting appropriate office to obtain information on source of discrepancy and correcting any errors.
  • Registering patients and completing encounter forms. Collecting patient payments and insurance information and making proper referrals to financial departments. May contact insurance companies directly to verify/determine eligibility. May also verify previous balance owed to UNCH.
  • Represents UNCHCS with internal and/or external entities in regards to budget, payments, collections, inventory to accomplish organizational goals.
  • Serves as a second level of response to customer inquiries and complaints in person, by phone and/or electronic communication. This may include working with third party providers.

Other Information

Other information:

Education Requirements

  • High School diploma or GED

Licensure/Certification Requirements

  • No licensure or certification required.

Professional Experience Requirements

  • One (1) year of clerical or administrative experience.
  • If Bachelor's degree, no years of experience is required
  • If Associate's degree, no years of experience is required

Knowledge/Skills/and Abilities Requirements

  • Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one’s job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Customer Service Call Center

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $17.50 - $24.63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Salary : $18 - $25

Administrative Associate
CAPTRUST -
Raleigh, NC
Administrative Associate II
State of North Carolina -
Hyde, NC
Administrative Support Associate
North Carolina Central University -
Durham, NC

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Administrative Associate?

Sign up to receive alerts about other jobs on the Administrative Associate career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$49,238 - $61,977
Income Estimation: 
$59,008 - $74,605
Income Estimation: 
$49,238 - $61,977
Income Estimation: 
$59,008 - $74,605
Income Estimation: 
$42,319 - $53,167
Income Estimation: 
$49,238 - $61,977
Income Estimation: 
$40,855 - $50,518

Sign up to receive alerts about other jobs with skills like those required for the Administrative Associate.

Click the checkbox next to the jobs that you are interested in.

  • Data Entry-Keyboarding Skill

    • Income Estimation: $34,784 - $42,670
    • Income Estimation: $33,912 - $44,563
  • Expediting Skill

    • Income Estimation: $46,866 - $58,779
    • Income Estimation: $47,188 - $71,129
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at UNC Health

UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the...
UNC Health
Hired Organization Address Clayton, NC Full Time
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health ...
UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description This position is eligible for the Paramedic Commitment Incentive Program, which offers $5,000 to experienced...
UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the...

Not the job you're looking for? Here are some other Administrative Associate jobs in the Chapel Hill, NC area that may be a better fit.

Administrative Associate

UNC Health, Cary, NC

Administrative Associate

Simmons & Harris, Inc., Rocky, NC