Student Portal Concierge

unc
Chapel Hill, NC Full Time
POSTED ON 9/18/2023 CLOSED ON 9/25/2023

What are the responsibilities and job description for the Student Portal Concierge position at unc?

Serves as the first point of contact for Student Portal in Roper Hall with responsibility to greet visitors, students, guests, team members, staff, and faculty. Responsible to help people feel welcome, answer questions, and direct them to other parts of the building. Must be highly organized, friendly, and engaging, and demonstrate the ability to multitask very well. Responsible for accepting deliveries, assisting visitors, and overseeing visitor parking. Will use Windows-based applications such as the Microsoft Office Suite and ConnectCarolina as well as utilize the internet to locate information regarding the University, as appropriate. Individual must demonstrate an advanced sense of integrity and commitment to customer satisfaction, demonstrate passion for excellence with respect to treating and providing guests and visitors with clear and concise information, both verbally and in writing. Must demonstrate a pleasant, patient, and helpful attitude and provide the highest quality of courteous and positive interaction with all who come to the arena. Must be punctual and dependable. This position will will be liaising with students, faculty, and supporting 6 offices in the Roper Hall 3rd floor student portal.

Salary : $36,849 - $45,038

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