Resident Advisor, 41st

Resident Advisor -Croes MotherChild

PURPOSE OF POSITION

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

• Provide direct engagement, supervision and support to youth residing in shelter.
• Operate fully out of CHNYs mission, vision and 5 principles and maintain an environment that displays this culture.
• Ensure that the floor and rooms are clean, safe and well-lit in preparation for the new youth entering program. Ensure that floors and rooms remain serviceable throughout youth residency.
• Monitor program and client activities to ensure a safe and secure environment. Including, but not limited to securing the unit in the event of an altercation, conducting room searches in accordance with CHNY policy, assisting in evacuation during drills and emergencies.
• Welcome youth to floor and orient youth to floor expectations, Mission Statement and 5 principles.
• Assist youth with preparation for the day. Support youth in life skills, ie. laundry, ironing, cleaning etc.
• Provide support to Case Managers as needed, distribute appointment slips, appointment follow up, collection and filing of paperwork, assist with file maintenance and compliance,
• Must have an understanding of the youth service plan.
• Maintain ETO records and clearly document all youth activities and meaningful interactions using the S.O.A.P. format.
• Escort youths to other agencies and services when necessary (e.g., hospitals, mass transit).
• Conduct room searches for Youth Shelter residents after emergency evacuations to ensure everyone is safely off the floor.
• Create sanctuary for youth on the floor.
• Provide direct support and monitoring when escorting youth to clothing rooms, being in the cafeteria for meals, participating in recreation activities, group activities and special events.
• Directly engage with youth at all levels of service, i.e., Be where the youth are
• Maintain healthy relationships with the youth, mindful of boundaries and mutual respect.
• Conduct nightly meetings focused on CHNY Mission and Principles, motivation, mutual support and community building.
• Conduct workshops on various life-skill issues, such as hygiene, anger management, self-esteem, and problem solving, cleaning and laundry.
• Complete all incident reports fully and correctly by end of shift and submit to appropriate parties.
• Participate in all required trainings, supervision and staff meetings.
• Performs other duties as assigned/needed.

Management and Leadership

• Always upholds CHNYs mission, vision and principles, standards of conduct, policies and procedures.
• Performs other duties as assigned and needed.

SUPERVISORY DUTIES

• This position does not supervise any other position.

Qualifications

KNOWLEDGE, SKILLS, & ABILITIES

Education & Experience

• High School/GED with 1 year of relevant work experience required. Bachelors Degree Preferred
• Experience working with at-risk youth strongly preferred.

Knowledge/Skills

• NYS Drivers license preferred. Comfortability driving a 7-passenger van a plus.
• Interest in working with homeless and runaway youth issues; with a focus on housing, employment, education and health services.
• Excellent organizational skills to develop living situations for young adults.
• Ability to monitor and de-escalate in a crisis situation.
• Ability to follow instructions, prioritize assignments and work in a fast-paced environment.
• Flexible work schedule to include evenings, weekends and holidays.

• Independently recognizes and performs duties that need to be done without being directly assigned.
• Establishes priorities; organizes work and time to meet them
• Recognizes and responds to emerging priorities, accepts changes and new ideas
• Has insight into problems and the ability to develop workable alternatives.
• Responds to supervision, coaching and constructive criticism in a positive manner.
• Adheres to attendance and punctuality requirements per policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness.
• Observes all policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, breaks and other related policies).
• Ability to professionally communicate and relate well with all levels of personnel (individuals, peers, customers and related professionals).
• Dedicated to the mission of Covenant House.

• High concentration.
• Frequent interruptions.
• Moderate noise level.
• Frequent standing, walking, bending and lifting (up to 20 lbs.).
• Frequent sitting for periods of time at a computer workstation.

"CH is a vaccinated employer. As such, prospective new hires will be required to provide proof of vaccination or be willing to receive the COVID-19 vaccination by date of hire to be considered."

Covenant House New York is an Equal Opportunity Employer

"Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House New York, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law."