What are the responsibilities and job description for the Dispatcher position at UNFI?
Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty products in the United States and Canada. We serve over 43,000 customer locations with 200,000 different products. Our Warehouse associates supply thousands of consumers with better for you food that nourishes families nationwide. Our retailers range from small family owned stores to Wholefoods Markets and everything in between. Are you ready to make an impact on the lives of others and feel good about what you do? Join our growing Distribution team today.
POSITION PURPOSE:
Responsible for driver scheduling and dispatching trucks to ensure on-time departure. Monitors drivers throughout the day and relays information to customer service so they may inform customers of potential late deliveries or problems. Responsible for monitoring hours of service for drivers.
- Prepares driver scheduling and updates daily schedules.
- Dispatches trucks and ensures on-time departure.
- Ensures late truck report and extra Utilization report is prepared.
- Collaborates with Customer Service for late truck notifications.
- Prepares and maintains DVCR spreadsheet.
- Modifies trips and enters paper logs into On Board Computer System.
- Ensures available hours report is accurate for DOT compliance.
- Keeps area clean and maintains a safe working environment.
- Offers support/directions to drivers whenever necessary.
- Reports violations of company policy to supervisor or lead.
QUALIFICATIONS: EDUCATION/CERTIFICATION:
- High school diploma or GED
REQUIRED KNOWLEDGE:
- Understanding of Safety guidelines
- Strong knowledge of applicable Bakco functions and RF systems.
- Proficient in Microsoft Office Applications
Experience:
- Transportation/Dispatch experience preferred but not required Knowledge/ Skills/ Abilities:
- Understanding of Safety guidelines
- Must have the ability to react to fast-paced, stressful situations in a calm, professional and efficient manner
- Ability to prioritize and work independently with good organizational and time management skills.
- Must have good communication skills including the ability to effectively communicate with all levels of employees.
- Astute, close attention to detail
- Proficient in Microsoft Office Applications
- Familiar with delivery routes and DOT rules and regulations
- Understanding of procedures in other areas of the warehouse for a more global understanding of all processes
PHYSICAL ENVIRONMENT/ DEMANDS:
- Most work is performed in a temperature-controlled office environment.
- Incumbent may sit for long periods of time at desk or computer terminal.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
- Infrequently exposed to temperatures ranging from 20 degrees to 90 degrees Fahrenheit in the dock area or outside the work area
- Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.