Mgr Bakery/Deli Sales

Purpose:

Develop, coordinate, and evaluate activities within assigned sales territory to ensure continued sales growth for UNFI and its customers. Make a significant contribution to the sales and profits of the Region and the Company. Manages a team, establishing goals and objectives, managing performance and deliverables, developing and mentoring staff.

Job Responsibilities:

Account Management and Sales Planning (45%)

• Develops department specific plans that support specific customer Joint Business Plans or Territory Business plans.

• Owns an assigned territory made up of Strategic Accounts and/or Core UNFI customers

• Partners as critical resource to the Region Sales team

• Assists sales leadership in conducting annual business reviews with assigned accounts, establish department-specific sales plans for assigned accounts

• Maintains an environment where all understand and are committed to providing excellent service to internal and external customers

Deliver Account Results (20%)

• Owns direct responsibility and accountability for the department specific sales and profit results within their teams assigned territory.

• Creates and sustains profitable wholesale and retail sales in assigned accounts.

• Identifies customer needs and opportunities to preserve existing business and develop new business.

• Shares best practices to assist retailers in positioning themselves in the market and competing effectively

• Communicates retailer needs to regional merchandising department to create new or enhance existing programs.

Manage Relationships (25%)

• Develops and sustains strong working relationships and a presence as a valued consultant with assigned retail owners and department managers.

• Consults with customers to seek out and provide department-specific operational expertise where needed. Address customer issues (e.g., needs, requests, complaints) with proper urgency to the satisfaction of both parties.

• Works collaboratively with the Merchandising leadership to ensure department specific product and program offerings are in place to support assigned customers.

• Supports assigned accounts with appropriate operational support that enhances the ability to drive mutual results for the retailer and UNFI. This work will be at the direction of Region Bakery/Deli/Specialty Sales Director.

• Leads and inspires the UNFI Bakery/Deli/Specialty team to ensure account goals are achieved

Manage Execution (10%)

• Supports the efforts of the UNFI Region Bakery/Deli/Specialty Sales Director. Focusses efforts in supporting assigned accounts/territory at the direction of the UNFI Merchandising Lead.

• Drives key category initiatives across the region on behalf of the Region Merchandising Department.

• Monitors progress and ensure product, program and other expected outcomes are achieved. Work closely with other Region staff to accomplish account objectives and initiatives. Provide training and operational support to ensure successful implementation of department programs.

• Identifies and coordinates activities requiring resources in the team

• Accountable for all aspects of managing the team including setting goals and objectives, managing performance, developing associates, staffing, promotions and salary administration, manages performance utilizing organization’s performance management system, practices and tools; applying them to developing and improving individual, team, and organizational performance

Job Requirements:

• Bachelor’s Degree or equivalent applicable experience required

• 5 years relevant experience required

• Dependent on specific product group (Bakery/Deli/Specialty, Meat, Produce / Floral, Private Brands, Center Store, Market Centre) experience required

• Retail/Wholesale experience a plus

• Ability to work with array of product groups experience required

• Strong relationship building and customer service skills a must

• Familiar with procurement, logistics and inventory management practices

• Analytical and problem-solving skills, experience in taking initiative and making appropriate decisions

• Planning and organizing skills

• Familiarity with Category Business Planning

• Strong detail orientation and communication skills essential

• Proficiency with computer systems and applications (especially Word, Excel, Basic Access essential)

• Proven ability to take direction from multiple sources

• Ability to show personal initiative and commitment

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.