What are the responsibilities and job description for the Retail Merchandiser position at UNFI?
Purpose:
Partner with assigned customers to ensure they have the right products at the right time in the right placement.
Essential Functions:
Education/Certifications:
Partner with assigned customers to ensure they have the right products at the right time in the right placement.
Essential Functions:
- Order products that align with the needs of the customer. Responsible for effectively displaying store products
- Responsible for maintaining effective business relationships with customers
- Responsible for arriving promptly at customer locations on assigned routes for service
- Responsible for rotating stock and removing out-of-code products
- Process merchandise returns and issue credits according to company policy
- Ensure the neat and orderly appearance of UNFI products
- Responsible for product and/or delivery notifications to customers
- Assist in hanging shelf tags and promotional POS/POP materials and resets
- Sell promotional and sales programs as assigned
- Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location
- Follow through on customer product requests
- Keep management informed of area activities and of any significant concerns
- Attend meetings as required
- Provides backup for other field sales representatives when needed
- Performs other duties as assigned
- Performs other relevant job duties as required
Education/Certifications:
- Valid driver's license necessary
- Auto insurance levels that meet UNFI requirements
- Prior customer service experience in a retail setting
- System implementation preferred
- Excellent customer service skills
- Good communication skills
- Time management skills and attention to detail
- Basic math abilities
- Ability to work independently
- Daily travel is required and access to a vehicle is necessary
- Ability to get in and out of the car multiple times per day
- Drive to and from accounts safely in city, rural, and expressway conditions
- Ability to set up displays, fixtures, shelving, and products
- Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt
- Ability to lift up to 40 lbs.
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