Nurse Navigator (CCM)

COMPANY DESCRIPTION

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

The position of Nurse Navigator (LPN/ LVN) will organize, support, and implement the various programs within Unio Health Partners (UHP) under the direction of the Team Lead and Program Director. This role provides the opportunity to truly make a difference in the lives of our patients by coordinating their care and ensuring they are knowledgeable about their condition. A majority of the time will be spent providing and documenting non-face-to-face care coordination, mostly over the phone. UHP is seeking a caring, responsible, and dedicated individual who is interested in providing patients with an exceptional healthcare experience.

What you will be doing

• Provides ongoing care coordination and patient navigation for patients in the Chronic Care Management (CCM) program over the phone and other non-face-to-face modalities.
• Coordinates patient-specific needs that arise including, but not exclusive to, access to funding programs, psychosocial support, transportation or legal assistance, and clinical trial participation.
• Coordinates cancer and medical care for patients, including patient education, program enrollment, appointment management, coordination of ongoing diagnostics, medication adherence, adverse effect monitoring, and provider communication.
• Initiates, monitors, and coordinates care planning for assigned patients, including patients receiving immunotherapy infusions and those in our Patient Dispensing Program.
• Documents CCM care plans in the CCM Software and EMR coordinates relevant follow-up and communicates with providers and supervisors as needed. Care plans should be worked on daily and daily/weekly goals will be provided. These goals will be communicated by team leadership and may fluctuate based on program volume and patient needs.

What you will bring to the team

• LPN or LVN License
• Bachelor's Degree (BA, BS, or BSN)
• Clinical experience
• Bilingual Spanish, Mandarin/Cantonese/ Tagalog, or Vietnamese preferred
• 1 years of customer service experience in a call center setting
• Oncology, case management, nurse navigator, nurse educator, and/or medical/urology terminology strongly preferred

What we can offer you

• Competitive Salary and Health Benefits (Medical, Dental, Vision) 
• Generous time off (start accruing on your first day - no waiting period)
• Paid Holidays
• 401(k)
• Company Discounts
• Collaborative work environment - we want our employees to have a say in how we run our office
• Employee Recognition - we encourage employee recognition through our GEMS program

California applicants only.

Please note that actual pay will be determined based on the relevant experience and internal equity within the pay range.

Salary : $27 - $30