VP of Sales

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description

VP of Sales – West

Uniphore is looking for a VP of Sales, for the Western US. Uniphore, a pioneer in AI integration across the enterprise, is at the forefront of revolutionizing customer interactions. Join us at Uniphore to be a part of a forward-thinking organization that values innovation, collaboration, and continuous learning!

A successful candidate for this position is a strong hunter with a passion for customer success, strong analytic and strong communication skills. One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1. This is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up.

The role requires deep understanding of selling enterprise SaaS products and services, as well as experience with consultative, value-led sales motions. Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology. Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers (C-Level) is a requirement.

Responsibilities

• Solution Selling - Approach selling from a business solution perspective to ensure that company accurately address the customer/client's true business need in terms of type, scope, levels.
• Customer Acquisition–Translate business goals of new customer acquisition and rapid growth into actionable plans and strategies that reflect the requirements and opportunities within the assigned target accounts. Aligns target account and market opportunities with upstream strategic plans and metrics.
• Consultative Selling - Apply consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for Company; prepare for client calls in partnership with Practice teams and support the efforts of the team during client meetings.
• Pipeline Management - Build, monitor and orchestrate sales pipelines to ensure continuous population of near- and long-term opportunities; manage the size, shape and quality of pipeline; analyze overall win rates and win/loss ratios.
• Strategic direction -Understand the overall strategic direction and portfolio and assist in customizing solutions based on client needs.
• C-level Partnering - Contribute to enduring executive relationships at the client's organization; establish professional relationships and credibility with key IT and business executives in support of other established relationships with the client.
• Industry and Client Knowledge: -Stay current with industry and competitive research and information to enable rich client dialogue; maintain an understanding of client business challenges, industry trends and markets.
  
  

Career Experience And Qualifications

• 15 Years of Experience in product sales / 10 years in Enterprise SaaS Sales.
• Must have a proven track record of success meeting or exceeded goals/targets.
• Experience successfully navigating mid/large matrixes organizations.
• Experience developing new accounts through various prospecting tactics.
• Enterprise in contact center based software selling experience is nice to have.
• Should have strong experience in selling complex, multistakeholder software like ERP, CRM, Workflow management and Marketing management solutions.
• Must be a self-starter, self-motivated, highly flexible, with excellent communications skills (verbal, written, and presentation skills) who can articulate the value preposition effectively and can communicate with C-level execs. Ability to make presentations to business leaders is a must.
• Must be organized and detailed-oriented.
• Strong, demonstrated, presentation skills to groups of all sizes and levels and a successful track record of sales and negotiation skills, including advanced sales knowledge.
• Excellent written and oral communication skills, ability to be a great listener
• Ability to synthesize complex technical, business, and legal issues to apply that knowledge at solving problems and executing action plans.
• Highly values diversity of experience, views, backgrounds and orientation in a group-team setting.
• Methodical approach with organizational skills to manage parallel opportunities concurrently.
• Knowledge of market trends, industry participants, new technologies & business models.
• Desire and ability to understand and relate product technology, strategy and direction.
• Must have positive attitude and high energy and possess a strong work ethic and a high level of self-accountability.
• Able to demonstrate a high level of integrity, and a desire for high quality.
• MBA degree from a decent institute would be preferred.
  
  

Requirements

• Develop, communicate, manage and execute strategic sales business plans and processes in order to increase financial margin responsibility for both the top and bottom line numbers.
• Develop and implement targeted solutions for expanding the customer base and establishing greater market share.
• Monitor, track, analyze and evaluate profit margin, revenue stream, program costs, sales methods, expenses and overall results and take corrective action when plan is below target.
• Develop strong working relationships cross functionally in order to deliver on established sales business plan objectives.
• Work closely with business units, project management team and marketing to ensure coordination of efforts and ensure good communication with all parties.
• Excellent communication
  
  

BUSINESS TRAVEL

• Ability to travel both domestic and international.
  
  

Hiring Range

$205,900 - $283,150 - for Primary Location of USA - CA - Palo Alto

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

USA - CA - Palo Alto, USA - NY - New York, USA - TX - Plano

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.