What are the responsibilities and job description for the Operations Supervisor position at UNIS COMPANY?
Job Details
Description
Managing and overseeing daily operations within the department
· Meeting customer and company KPI's and SLA's on a weekly, monthly and yearly basis
· Facilitating effective Problem Solving & Root Cause Analysis as needed
· Training, monitoring, evaluating, supervising and disciplining employees based on goals and duties
· Verifying employee time/payroll information and authorize overtime
· Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization
· Showing initiative and making suggestions for improving processes
· Assisting with planning and budget process
· Working in a fast paced environment handling multiple tasks with complex deadlines
· Communicating with customers, vendors and employees
· Coordinating with other departments within the company
· Overseeing all LTL/Drayage operations
· Ensuring that all customer IRG requirements are met
· Able to make quick and precise decisions
· Work well with high number of seasonal temporary employees
Must have experience in working with drivers.
Qualifications
- Bachelor’s Degree or equivalent experience
- 3 years Supervision of associates
- Previous production & manufacturing experience
- 2 years of LTL experience in inbound/outbound & dispatching
- Knowledge of Excel, Word, Office
- Strong written/oral communications kills
- Problem solving capabilities.
- Able to work in a fast-paced environment.
- Must demonstrate ownership & responsibility to run the operation with a sense of urgency.
