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Customer support associate

Uniswap Labs
North Brunswick, NJ Full Time
POSTED ON 8/19/2024 CLOSED ON 8/23/2024

What are the responsibilities and job description for the Customer support associate position at Uniswap Labs?

  • Act as an advocate and onboarding specialist for users; Be the first touch point for all user issues, responsible for ensuring that every inquiry is handled in accordance to company SLAs;
  • Assist in designing, implementing and operating user support processes to ensure the team meets goals; Communicate customer feedback to key stakeholders, providing guidance and input on new product features;

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Last updated : 2024-08-19

Salary : $142,000

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