Head of Design

About the role:

We are looking for a talented Head of Design and Creative to drive creative direction and leadership across Unit21. The Head of Brand and Creative will be tasked with developing a cohesive and scalable identity to anchor our internal and external-facing mission and brand. The person in this role will work closely with our marketing, product, and content teams to strategize a branding plan and determine actionable initiatives. You build a high-performance creative and design team, providing guidance and thoughtful critiques, and contributing to their professional growth and success.

This is the right role for you if you are looking for a greenfield opportunity to build and scale a design organization for a fast-growing mission-driven company. You don’t need domain expertise (e.g. Fraud or Risk/Compliance), because you are intellectually curious, motivated to move and learn quickly, and driven by Unit21 mission.

You will:

• Develop, direct, and execute the creative vision and brand strategy for Unit21 and our subsidiaries across all channels, platforms, and collateral.
• Partner with leadership, marketing, product, and content teams to create a roadmap to develop processes and supervise execution for brand development.
• Lead large-scale creative projects from concept through delivery, managing resources, and directing high-quality creative output.
• Uphold a high standard of excellence in brand design, providing guidance and final approval of imagery, colors, typography, and graphic design.
• Own operational process for efficient execution of creative deliverables across platforms/properties.
• Leverage outside partnerships with agencies and external resources to fill gaps on an as-needed basis.
• Establish, allocate, and manage budget and financial expenditures.
• Provide constructive feedback and helpful critiques to nurture creative growth.

What we're looking for:

• 5 years of experience, with a focus on brand strategy, design, or storytelling
• Additional 2 years of experience in a people management function
• Extensive experience leading brand and creative programs end to end
• Execution mindset and experience working in a fast-paced, aspiring environment
• A track record of creating compelling stories and innovative campaigns to reach business goals, as well as an aesthetic sense and design taste
• Excellent organizational and cross-functional communication skills; experience working in a fully remote environment is a plus
• Experience working with creative agencies and freelancers and managing them to deliver high-quality work
• Advanced understanding of marketing metrics, and how to track, report, and influence them

We expect all team members to be motivated to be amazing in their roles and, ultimately, to move the Unit21 mission forward.