Clinical Admin Assist

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or equivalent.

2. Graduate of accredited Medical Assistant program.

3. Obtain certification in Basic Life Support or Heart Saver First Aid within 30 days of hire date.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Registration or Certification preferred.

EXPERIENCE:

1. One (1) year of recent experience in a physician office practice preferred.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Produces high volume or works on projects and tasks by appropriately utilizing automated secretarial equipment (i.e., various computer software programs such as Microsoft Word, Access, Excel, Power Point, Outlook, photocopier, fax machines, scanners, etc.) to complete assigned projects.

2. Sets priorities and deals with frequent interruptions and can work under pressure to meet deadlines. Establishes own daily work objectives and uses time efficiently.

3. Accurately types, edits, composes and prepares correspondence of a routine nature, meeting minutes, policy and procedures, notices and confidential documents, manuscripts, journal articles, statistical and financial data from dictation and/or rough draft as requested. Proofreads or spell checks own typing and edits the work of others as requested.

4. Attends staff meetings, prepares agenda, takes minutes, types minutes, sends to Practice Administrator for edits, distribute copies of meeting minutes to all staff. Documents staff attendance and keeps signature page of meeting minute distribution to staff.

5. Schedules meeting rooms and appointments for Practice Administrator and/or physicians. Record appointments and meetings on Outlook Calendars for group as appointments and/or meetings are scheduled. Coordinate meetings and appointments with surgery schedules and office schedules.

6. Coordinates travel arrangements, itineraries and accommodations upon request.

7. Assists with department budget report preparation and recordkeeping. Processes requisitions for payment including travel, continuing education, and vendor purchases. May reconcile credit care purchases and prepare receipts for processing.

8. Performs administrative requirements such as maintaining databases for various projects, completing necessary forms, reports, etc., and submits to Practice Administrator for review.

9. Delivers, picks up and distributes mail at specific times throughout the day.

10. Demonstrates flexibility to meet the needs of the department or hospital in regard to changes in work volume, planned changes, scheduling changes and emergency call back (i.e. weather, disaster). Demonstrates flexibility in response to unexpected changes in work volume, emergencies, staffing or scheduling changes.

11. Provides coverage/relief/assistance in all clinical areas of Neurosurgery, Pain Clinic & Orthopedics.

12. Conducts appropriate and applicable interviewing technique to obtain medical information and document same in the medical record. Assists provider with direct patient care. Promotes wellness by providing verbal instructions and written educational materials for preventative care or disease management. Communicates appropriately to physician, staff, patients, and others; (1) Obtains patient medical history and medication reconciliation; (2) Current medical condition; (3) Vital signs including height, weight, blood pressure, pulse, oxygen level and temperature. Complete other medical input as required.

13. Schedules visits and determines acuity of patient by using office protocol or direct consultation with the physician; will be required to use computer systems.

14. Accurately documents assessments, interventions, medications, test results, and or family member comments or concerns

15. Maintains communication skills and the ability to coordinate and cooperate with members of the healthcare team

16. Ability to learn and utilize all functions of the electronic medical record. Ability to type words and numbers quickly and accurately.

17. Properly performs injections, PPD testing, and education of the patients as to how to give themselves an injection as required.

18. Orders, Sorts, and Stores supplies and restocks exam and procedure rooms and monitors and ensures an adequate stock of medical supplies and the proper functioning of medical equipment.

19. Inspects working environment daily for compliance with company policies and procedures. Ensures compliance with governmental regulations and standards.

20. Completes all Audits required appropriately and completely, reporting any deviations or inefficiencies.

21. Facilitates and triage patient care telephone calls to determine appropriate follow-up and assists the patient in a courteous and timely manner. Relays critical information to the physician quickly.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.

2. Walking may be required to various areas throughout the department or medical complex.

3. Manual dexterity used in operating standard office equipment.

4. Must have the ability to perform concentrated and complex mental activity with frequent involvement in complex and highly technical situations.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exposure to high stress and constant interruptions.

SKILLS AND ABILITIES:

1. Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.

2. Must have the ability to make sound, independent judgments based on scientific principles, and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion.

3. Must have the ability to comprehend and perform oral and written instructions and procedures.

4. Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently.

5. Ability to manage multiple tasks simultaneously and be able to compensate for staffing needs as appropriate including ability to be flexible.

6. Must be excellent at transcribing medical information including the strong ability to spell accurately and correctly.

7. Demonstrated knowledge of medical terminology.

9. Attention to detail, excellent written and verbal communication.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or equivalent.

2. Graduate of accredited Medical Assistant program.

3. Obtain certification in Basic Life Support or Heart Saver First Aid within 30 days of hire date.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Registration or Certification preferred.

EXPERIENCE:

1. One (1) year of recent experience in a physician office practice preferred.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Produces high volume or works on projects and tasks by appropriately utilizing automated secretarial equipment (i.e., various computer software programs such as Microsoft Word, Access, Excel, Power Point, Outlook, photocopier, fax machines, scanners, etc.) to complete assigned projects.

2. Sets priorities and deals with frequent interruptions and can work under pressure to meet deadlines. Establishes own daily work objectives and uses time efficiently.

3. Accurately types, edits, composes and prepares correspondence of a routine nature, meeting minutes, policy and procedures, notices and confidential documents, manuscripts, journal articles, statistical and financial data from dictation and/or rough draft as requested. Proofreads or spell checks own typing and edits the work of others as requested.

4. Attends staff meetings, prepares agenda, takes minutes, types minutes, sends to Practice Administrator for edits, distribute copies of meeting minutes to all staff. Documents staff attendance and keeps signature page of meeting minute distribution to staff.

5. Schedules meeting rooms and appointments for Practice Administrator and/or physicians. Record appointments and meetings on Outlook Calendars for group as appointments and/or meetings are scheduled. Coordinate meetings and appointments with surgery schedules and office schedules.

6. Coordinates travel arrangements, itineraries and accommodations upon request.

7. Assists with department budget report preparation and recordkeeping. Processes requisitions for payment including travel, continuing education, and vendor purchases. May reconcile credit care purchases and prepare receipts for processing.

8. Performs administrative requirements such as maintaining databases for various projects, completing necessary forms, reports, etc., and submits to Practice Administrator for review.

9. Delivers, picks up and distributes mail at specific times throughout the day.

10. Demonstrates flexibility to meet the needs of the department or hospital in regard to changes in work volume, planned changes, scheduling changes and emergency call back (i.e. weather, disaster). Demonstrates flexibility in response to unexpected changes in work volume, emergencies, staffing or scheduling changes.

11. Provides coverage/relief/assistance in all clinical areas of Neurosurgery, Pain Clinic & Orthopedics.

12. Conducts appropriate and applicable interviewing technique to obtain medical information and document same in the medical record. Assists provider with direct patient care. Promotes wellness by providing verbal instructions and written educational materials for preventative care or disease management. Communicates appropriately to physician, staff, patients, and others; (1) Obtains patient medical history and medication reconciliation; (2) Current medical condition; (3) Vital signs including height, weight, blood pressure, pulse, oxygen level and temperature. Complete other medical input as required.

13. Schedules visits and determines acuity of patient by using office protocol or direct consultation with the physician; will be required to use computer systems.

14. Accurately documents assessments, interventions, medications, test results, and or family member comments or concerns

15. Maintains communication skills and the ability to coordinate and cooperate with members of the healthcare team

16. Ability to learn and utilize all functions of the electronic medical record. Ability to type words and numbers quickly and accurately.

17. Properly performs injections, PPD testing, and education of the patients as to how to give themselves an injection as required.

18. Orders, Sorts, and Stores supplies and restocks exam and procedure rooms and monitors and ensures an adequate stock of medical supplies and the proper functioning of medical equipment.

19. Inspects working environment daily for compliance with company policies and procedures. Ensures compliance with governmental regulations and standards.

20. Completes all Audits required appropriately and completely, reporting any deviations or inefficiencies.

21. Facilitates and triage patient care telephone calls to determine appropriate follow-up and assists the patient in a courteous and timely manner. Relays critical information to the physician quickly.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.

2. Walking may be required to various areas throughout the department or medical complex.

3. Manual dexterity used in operating standard office equipment.

4. Must have the ability to perform concentrated and complex mental activity with frequent involvement in complex and highly technical situations.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exposure to high stress and constant interruptions.

SKILLS AND ABILITIES:

1. Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.

2. Must have the ability to make sound, independent judgments based on scientific principles, and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion.

3. Must have the ability to comprehend and perform oral and written instructions and procedures.

4. Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently.

5. Ability to manage multiple tasks simultaneously and be able to compensate for staffing needs as appropriate including ability to be flexible.

6. Must be excellent at transcribing medical information including the strong ability to spell accurately and correctly.

7. Demonstrated knowledge of medical terminology.

9. Attention to detail, excellent written and verbal communication.

The primary role and responsibilities of this job will be to obtain authorizations for billable and specialty medication injections, process orders, coordinate with staff to schedule appointments, and collaborate with pharmacy and vendors to obtain medications for the clinic.

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address: