What are the responsibilities and job description for the Service Tech IV - CES position at United Rentals?
Great company. Great people. Great opportunities.
At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. We believe in:
Hiring and retaining exceptional employees at every level
Providing training, development and career planning
Instilling the belief that our customers are key to our long-term success
Encouraging a strong sense of responsibility, involvement and commitment
Recognizing and rewarding both individual and team efforts
As a Service Tech IV – Customer Equipment Services (CES) at United Rentals, you’ll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards leadership roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.
If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Plus, you will have the opportunity to relocate to one of our 1,000+ locations.
Additional duties include the following:
Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment
When required, travel to customer job sites for repair/maintenance of customer owned equipment; must maintain service vehicle in a clean and professional manner
Assist in the training of lower level technicians as needed
Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
Upsell and demonstrate a wide array of complex equipment for customers
Assist with pick-up and delivery of equipment & parts
Other duties assigned as needed
Job Requirements:
High School diploma or equivalent
Valid driver's license with acceptable driving record
5+ years of experience repairing/maintaining equipment and tools
Advanced mechanical aptitude and working knowledge of tools
Knowledge of construction equipment and strong mechanical background knowledge of various engines
Advanced understanding of schematics and diagrams
Must own tools applicable to position
Superior customer service, teamwork and verbal/written communication skills
Ability to frequently lift items up to 45 lbs.
What's in it for you?
U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.
U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match/RRSP; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.
Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.
*Offered for full time roles, part time eligibility in select provinces
United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.