What are the responsibilities and job description for the 2022 U.S. Open Championships Ticket Operations Short Term Internship position at United States Golf Association?
2022 U.S. Open Championships Ticketing Internship
Ticket Operations Short Term Intern
Position Timeframe: Full-Time, April 4, 2022 through June 30, 2022
Are you interested in joining a dynamic team that is an integral part of the USGA? The U.S. Open Championships internship is a great way to gain valuable experience in sports management. Whether you work in Merchandising, Operations, Championship or Ticketing, you will gain valuable experience and see firsthand how an exemplary golf championship is run.
What You Can Expect:
Two (2) short term interns are needed for a Full-Time Internship from April 4, 2022 through June 30, 2022 to work in the Ticketing office in Far Hills, NJ, as well as travel onsite for the various 2022 USGA Championships, e.g. Pine Needles, N.C., Brookline, M.A., and Bethlehem, P.A.
The purpose of the positions is to learn and assist with all aspects of the U.S. Open Championships fan customer service and experience including the on-site Will Call function. Once on-site, you will be credentialed as a USGA Staff member as we prepare and manage the Ticket Office Operations around the course.
Additional Duties Include:
- Assist the ticketing office with day-to-day functions
- Learn the AXS system of ticket inventory and customer management
- Respond and take action on emails and calls from current and potential ticket buyers
- Assist with various championship ticket distribution
- Serve as the main contact for customer service for all customer inquires
- Help with the ticket and credential fulfillment
- Assist with credential production - cropping photos, quality control and distribution
- Assist with special projects and mailings
- Travel during the months of May & June
- Able to work long hours, nights and/or weekends as necessary
What You Bring to the USGA:
- Clear and professional phone manners – required
- Organized and detail oriented – required
- Basic computer skills – required
- Strong work ethic - required
- Able to work independently as well as a member of the team – required
- Strong Customer Service – required
- Able to multitask – required
- Passion for helping fans have the best experience – required
- Golf knowledge – helpful
This job description is not intended to be all-inclusive. Intern may perform other duties as assigned. Please note that housing is not provided for interns in Far Hills, NJ but that housing will be provided while on-site at various USGA Championships destinations.
About the USGA:
The USGA is a nonprofit organization that celebrates, serves and advances the game of golf. Founded in 1894, we conduct many of golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, we govern the sport via a global set of playing, equipment, handicapping and amateur status rules. The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit usga.org.
The United States Golf Association is an Equal Opportunity Employer
