Manager, Marketing UWMC & 2-1-1

POSITION: Manager, Marketing UWMC & 2-1-1

DEPARTMENT: Marketing & Communications

REPORTS TO: Director, Marketing

FLSA: Full-time, Exempt

PAY GRADE: 6

POSITION OVERVIEW

The Marketing Manager for UWMC and 211 will serve as a key Marcom team member, providing critical execution of United Way of Metro Chicago and 211’s day-to-day marketing and events, communications, and digital engagement projects. The Marketing Manager will serve as a detail-oriented, task manager and implementer who actively contributes to driving United Way and 211 toward meeting/exceeding identified goals.

CORE RESPONSIBILITIES

United Way Activities

• Support Director of Marketing and Senior Manager, Art Director in producing and managing the advertisement and communications production schedule, ensuring that all advertisements are internally approved and trafficked on time to external media partners
• Maintain the production schedule and delivery of all campaign materials to support the organization’s fundraising and impact activities and goals
• Support Senior Manager of Marketing, Programs & Events in providing key logistics support for in-person and virtual events, including but not limited to setting up Zoom details for virtual events and managing the back-end production, setting up online registration forms, providing key logistics support for in person events, etc.
• Support the Director of Marketing and Digital Content Strategist in executing simple, one-off web edit requests
• Support the Director of Marketing in the build out of online donation forms for events and special initiatives
• Participate in the Marcom team’s overall marketing and communications strategy development through support in brainstorming, researching best-in-class examples, copywriting, etc.

211 Activities

• Manage and execute all simple content web edits, collaborating with the 211 Director and United Way Marcom team to ensure understanding of edit request and how best to implement
• Support the 211 Director by serving as a day-to-day liaison working with marketing representatives from the City of Chicago, Cook County, and United Way teams to ensure approval and trafficking of all ads, communications, etc.
• Fulfill material support requests from partners, local nonprofit organizations, etc.
• Serve as day-to-day contact for external web agency responsible for build out of new 211metrochicago.org web features and needs

REQUIRED QUALIFICATIONS

• Degree in journalism, marketing or communications preferred or equivalent experience
• Minimum 2 years of experience in marketing, communications, or promotions
• Experience working with cross-divisional teams to achieve organizational and/or project goals
• Knowledge of the following tools/products: MS Office, MS Teams/SharePoint, Google Analytics, and Zoom virtual meeting tools
• Familiarity with how to update WordPress or similar CMS
• Strong analytical skills
• Experience tracking and collecting digital data and performance metrics, including web, e-communications, digital advertising, and social media
• Project management experience
• Excellent writing, editing and verbal skills required
• Familiarity with video editing software preferred, but not required
• Strong customer service orientation and skills. Must be a proactive and enthusiastic team member and team leader throughout the marcom department and United Way.
• Must perform well under pressure and can juggle multiple and/or “urgent” projects

PERSONAL ATTRIBUTES

• Guided by a clear set of Core Values and Behaviors - Humble, Hungry, Mission Driven and People Smart, you will join an impressive group of individuals and contribute your diverse set of experiences, skills, and characteristics to the organization
• Accepts guidance and responds well to feedback
• Displays maturity, good judgment, enthusiasm, and personal motivation
• Strong interpersonal skills including the ability to anticipate workload and effectively cultivate and leverage relationships with colleagues to meet deadlines
• Collaborative entrepreneurial spirit, ability to multi-task and prioritize concurrent projects and day-to-day tasks within a high production and fast-paced environment.

BENEFITS OFFERED:

TO APPLY: Candidates must officially apply through our website with a cover letter and resume along with two writing samples that best demonstrate their recent work.

United Way of Metro Chicago employees are required to be fully vaccinated, and show proof of vaccination, by November 1, 2021. This means that if you were to join our team, you would need to be fully vaccinated by November 1, 2021 or by your hire date (whichever is later) to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. United Way of Metro Chicago will consider and review reasonable accommodation requests based on medical or religious grounds for qualified candidates. Please consider this new requirement when applying to any position with us.

The responsibilities listed above are intended to describe the general nature and scope of work required in the role. The above is not intended to be an exhaustive list of all responsibilities and duties required. The incumbent may asked to perform other duties as assigned.

We believe the term “diversity” incorporates all the characteristics that make us both alike and unique: our backgrounds, cultures, nationalities, lifestyles, identities, gender, points of view, approaches to solving problems, ways of working, and views of personal and career success.

It is the intent of United Way to follow both the letter and the spirit of local, state and federal laws governing Equal Opportunity Employment as those laws exist today and as they may change in the future.