Account Receivables Clerk - Telecommute in CA

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Positions in this function prepare and maintain records of accounts receivable, including receipts, claims and overdue invoices. Applies all incoming cash receipts and wire payments to the appropriate general ledger accounts. Computes interest charges, processes refunds and related items. Performs periodic and month-end balancing and reporting activities. Limited work experience. Works on simple tasks using established procedures. Depends on others for guidance. Work is typically reviewed by others.

Note: Does not include employees involved in premium billing and collections.

If you are located in California, you will have the flexibility to telecommute* as you take on some tough challenges. 

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Maintains proper aging of accounts receivable
• Performs precise audits of patient accounts to ensure accuracy of charges, payments and adjustments
• Monitors payments to ensure payers conform to agreed fee schedules
• Contacts patients and insurance carriers regarding delinquent accounts
• Demonstrates special ability in dealing with patients regarding sensitive financial matters and recapturing unpaid balances
• Negotiates payment plans
• Identifies delinquent accounts for assignment to outside collection agencies
• Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school education or equivalent experience
• 1 years of experience
• Experience with CPT/ICD-10 coding
• Computer literate
• Working knowledge of 10-key calculator
• Working knowledge of general office duties
• Knowledge of CPT and ICD-10 coding
• Working knowledge of contracted insurance plans

Preferred Qualifications:

• 2 years of experience in a medical business office
• Knowledge of CMS-1500 requirements
• Knowledge of California industrial fee schedule billing requirements
• Working knowledge of current state and federal laws governing collections
• Good verbal and written communication skills. Ability to use correct English grammar and spelling.
• Good telephone skills
• Customer-service oriented
• Ability to maintain courteous and friendly demeanor when dealing with the public and co-workers
• Task-oriented
• Ability to work in a fast-paced, team-oriented environment
• Bilingual
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: A/R, Accounts Receivables, Accounting Clerk, CA, California, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote