Direct to Consumer Medicare Sales Supervisor - Remote

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference. Make yourself at home with us and start doing your life's best work.(sm)

We're growing our team in Maryland Heights, Missouri and have an Inside Sales Supervisor opening available now. In this sales leader role, you will receive a competitive base salary and monthly bonuses based on your team sales performance. You will help lead your sales team to be successful in this consultative sales model role, selling directly to consumers. No license is required prior to starting in the role, we will pay for and provide support for you to obtain the required state licenses.

Work Location:

Site Location: Maryland Heights, Missouri

We are offering work from home options

So, what’s in it for you.

Compensation & Benefits:

As a Sales Leader, your total compensation is determined by your ability to work hard, coach and motivate agents to sell and deliver a great customer experience

Compensation = Base pay monthly sales incentive
Average annual earnings $95K - $115K through a combination of base plus sales commissions
Top performers can earn $125K


23 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused both on teamwork and individual success.
More information can be downloaded at: http://uhg.hr/uhgbenefits

The Inside Sales Supervisor is responsible for achieving results by providing frontline leadership, management and coaching to a team of telesales agents who are responsible for enrolling consumer prospect into UnitedHealthcare Medicare Solutions plans. Responsibilities include motivation, resource management, coaching and training of staff. This position reports to the Inside Sales Director for the site.

If you are located in Maryland Heights, Missouri, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Coach and motivate agents to achieve or exceed sales targets with a focus on quality and compliance
Supervise the daily activities of the team by reviewing and analyzing calls / reports, assessing areas of opportunity, managing work assignments and assuring agents are providing a positive consumer experience
Develop staff by providing one-on-one coaching, conducting role plays and team meetings
Partner to deliver training and other opportunities of professional development for agents
Partner with peer leaders to build and maintain a positive culture within the organization
Provide and receive constructive feedback from/to peer leadership team
Coordinate department activities to ensure agents can sell with accuracy and efficiency
Identify compliance and quality improvements and initiate corrective actions
Partner on projects related to systems, processes or inter-department initiatives
Participate in staff recruiting, selection, orientation and training
Identify issues, training needs and develop and maintain processes within the department
Perform other related duties as required to achieve the goals and objectives of the company and department

Demonstrated Skills:

Success driven manager / leader who has demonstrated
Ability to provide leadership and directions
Solid communication, interpersonal skills and presentation skills. able to work with team members and all levels within the organization
Relationship building skills. ability to build and maintain meaningful and professional relationships with team and peers
Sound analytical problem-solving skills
Project management skills - such as identification of resources, development and communication of objectives, successful implementation of schedules and timelines, meeting leadership and project status reporting, and review and follow up with project results
Solid technical, analytical and computer skills
Organizational skills and ability to multi-task
Hard work, honesty, integrity and unwavering business ethics
Ability to handle and maintain confidentiality of company-sensitive data

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

A state health insurance license is a requirement for this position. If you do not already have a valid health insurance license, must be willing to obtain a (company sponsored) state health insurance license
2 years of experience in a sales, call center or production environment
Leadership experience in a production or call center environment
Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
Reside in or within commutable distance to Maryland Heights, Missouri
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

Undergraduate degree or equivalent years of experience
Active MO health insurance license
Medicare, managed care, insurance or financial services industry experience
Medicare, Insurance or financial services industry experience

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare M&R Underwriting & HCE. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime. Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready. It's time to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.