What are the responsibilities and job description for the Medical Assistant Optum Tri State position at UnitedHealth Group?
Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey and Southern Connecticut.
We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with the largest care delivery organization in the world and start doing your life's best work.(sm)
Primary Responsibilities:
- Medical Assistant:
- Obtains vital signs, weights, and hearing and vision testing when needed, and all other tests within the scope of the practice
- Assist with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility
- Performs laboratory test procedures within established criteria
- Adheres to safety and scientifically accepted infection control practices and standards
- Stocks exam room/treatment rooms with medical supplies, linen, and designated chart forms. Notify the Office Manager when supplies are low
- Ensures exam rooms and treatment areas are cleaned after each patient leaves and prepared for the next patient. Assists with light housekeeping duties which include spills
- Cleans and sterilizes designated equipment after use
- Assists patients and communicate with Physicians to obtain prescription renewals as needed
- Receptionist:
- Demonstrate excellent customer service in welcoming and assisting patients and visitors
- Check patients in and out
- Obtain patient co-payments
- Schedule appointments
- Maintain heavy call volume
- Complete various patient, insurance or organizations forms effectively and efficiently.
- Verify and scan patient insurance information
- Generate referrals as needed
- Ability to function as an effective team member. Works well alongside physicians, nurses and other ancillary staff
- Demonstrates courtesy to the patient at all times, incorporating C-I-CARE into all patient interactions
- Ability to communicate effectively
- Performs other duties as assigned
- Work with integrity, uphold UHG’s mission, values, and maintain confidentiality in all situations
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma or GED
- BLS certification or willing to obtain within 30 days of hire
- Must be able to work Saturday and Sunday with flexible availability
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
- Electronic Medical Records (EMR) experience - Epic preferred
- Customer Service experience Clinical experience, especially in Pediatrics
- Knowledge of Medical Terminology
- Bilingual English/Russian
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
CareMount Medical, ProHEALTH Care Associates, and Riverside Medical Group (the “Practices”) are all physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the Practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.
New York City, NY Residents Only: The hourly range for New York City residents is $16.00 to $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Salary : $1 - $1,000,000