Solutions Manager - Remote

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Solutions Management team is responsible for driving the solution design, evolution, and overall profitability of the portfolio of technology-enabled clinical and care management programs for core service lines for naviHealth to improve value created for naviHealth, patients, current customers, and go to market growth strategy.  The team will also be responsible for partnering with the New Solutions and Business Development teams to ensure an integrated go to market customer, patient and provider experience as new solutions scale through solution maturity.

As a member of the Solutions Management team, the Solutions Manager plays a critical role in executing the overall solution strategy for naviHealth’s core inpatient post-acute care (IP-PAC) service lines of business including Health Plan & PGP Medicare Advantage Plans and Value Based Contracts (Bundles, ACO, and Direct Contracting Entities). The Solutions Manager will collaborate with cross functional teams across the enterprise to manage the discovery, ideation and execution of the core IP-PAC offerings identified initiatives in support the company’s purpose of improving the healthcare experience for seniors to live a more fulfilling life. 

This role will work with an array of internal and external stakeholders and acts as an intermediary between customers, internal functional teams, and the digital product team to drive enhancements and modifications with the core IP-PAC service lines of business using data-driven insights to help solve business problems and improve the value created for naviHealth, patients, and customers. 

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Understand naviHealth’s business and how the core solutions can be enhanced to better support long term growth and achieve expected clinical and financial outcomes 


• Define business rationale, associated solution workflows and digital product features for identified enhancements or modifications within assigned core IP-PAC lines of business


• Collaborate with a diverse set of stakeholders to prioritize and deliver solution enhancements to meet the needs of naviHealth’s business and customers


• Clearly communicate solution ideas, value statements and business justification across all levels of the organization for enhancements or customer required changes


• Convey high level business value and features to Digital Product Owners and other functional owners for development execution


• Develop operational plans with measurable contribution towards the achievement of operational and company KPIs


• Monitor and synthesize competitive market trends and opportunities to enhance value delivery of core business solutions


• Document and maintain repository for all solution overviews, specification documents, standard workflows, and customer specific modifications


• Perform other duties and responsibilities as required, assigned, or requested


• Ability to travel as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in a related discipline


• 5 years of relevant work experience 


• Experience using Microsoft Office products and applications, with particular emphasis on PowerPoint and visual communication 


• Demonstrated analytic acumen, ability to leverage data to drive decision making and improve outcomes


• Ability to quickly grasp complex concepts and then translate them for less technical audiences while simultaneously being able to dive into the details when needed


• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Master’s Degree 


• Healthcare experience 


• Self-driven with solid sense of urgency, requires minimal oversight to drive initiatives to closure


• Organized with demonstrated ability to establish priorities, hold cross functional partners accountable and ultimately achieve results


• Solid communication, presentation, and collaboration skills, with demonstrated ability to drive consensus across a wide group of stakeholders


• Able to work comfortably and effectively in a rapidly evolving environment and convert ambiguity to clarity

About naviHealth

Being a pioneer in post-acute management and care transitions with 19 years of experience, naviHealth is uniquely positioned to manage patients, improve clinical and financial outcomes, and share risk with payors and providers. We provide clinical service support alongside proprietary technology and advisory solutions that empower health systems, health plans and post-acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes.

Our values

• We care about the people we serve


• We care about each other


• We care about our communities


• We embrace innovation


• We like simple

The above statements are intended to describe the general nature and level of work performed by colleagues assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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