UX Designer - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

United Design (part of UnitedHealth Group and Optum) is on a mission to create a healthier world, one person at a time. We believe this begins with innovative design thinking and technology aimed at delivering experiences that will make healthcare simpler, equitable and more effective. And dare we say even enjoyable.

Join Optum Financial as it leads innovation within one of the top fortune 500 companies in healthcare!
You’ll join a new team of three as an early adopter. Help build the team to maturity by contributing your knowledge and expertise.

Play an integral role in a genuine, fun, hard-working, and supportive UX team that will provide constructive feedback and encouragement on why, what, and how to improve your skills as a designer and employee at Optum.

Be rewarded and recognized for your performance in an environment that will challenge you, give you a clear direction on what it takes to succeed in your role, and provide development for other positions you may be interested in. Influence stakeholders and leaders within Optum to move design forward within the financial space, making healthcare a better experience for everyone.

To know more about Optum Technology, click here.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• You'll provide design execution for our product portfolio that supports our business and the interactions we have with Optum and Optum Financial
• As a subject matter expert in visual design, using advanced visual mockups, you will generate interactive final versions of the user interface for both leadership socialization and developmental readiness
• You'll present designs and insights to key stakeholders. An effective presentation grounded on good storytelling. You'll walk through your work and articulate how it will allow a user to achieve their goals while also delivering on essential business objectives. It is partnering with business, research, product, and tech teams on complex problems that lead to highly functional, accessible, elegant, and engaging solutions
• You'll participate in user research in close collaboration with our UX and organizational research teams and contribute to the design and facilitation of various research methods to obtain critical insights about users, their behaviors, motivations, and needs. Then, supporting post-research data analysis and synthesis, you will help convert those findings into qualitative and quantitative information that guides decision-making
• You'll determine the information architecture of a digital product. Then, by adequately organizing content based on the mental model of a user and appropriate classifications, you will help guide and educate users so that wayfinding and task completion are efficient, intuitive, and effective
• You are designing user flows and wireframes. In this highly iterative phase, you will build many simplified, low-fidelity concepts of a user's journey to validate through feedback and testing
• You'll test the product on real users. In another significant phase of the UX process, you will be partnering with UX Research to confirm the viability of solutions and identify areas of improvement using both structured and unstructured research methods

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2 years of experience with each of the following:
  • Visual Design
  • Information Architecture
  • Content Strategy
  • Interaction Design
  • UX Research
  • Sketch or Figma
  • Adobe Photoshop/Illustrator
  • Invision or other prototyping platforms

Preferred Qualifications:

• Degree or certification from a UX-related program (Design, Human-Computer Interaction, Information Technology)
• 3 years of experience with the following:
  • Digital Graphics/Web Design/Visual Design
  • UX Research (design and facilitation)
  • Product analytics, NPS and Voice of the Customer data
  • The iterative design processes
  • Working within a product team or with stakeholders
  • Accessibility guidelines

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.