Director of Intake

Intake Director Opportunity -

At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

Website: https://www.arbourhospital.com/

The Intake Director is a vital part of Arbour's senior leadership team. This is a full time, Monday - Friday, 40 hour per week position. The Intake Director

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• Further your education at a low cost through our Tuition Discount partnership with Chamberlin University

Responsibilities

• Responsible for managing the Intake Department in a manner consistent with Arbour Hospital's mission while establishing and maintaining productive dialogue with Referral Sources and Senior Management Teams at each location to ensure open communication, rapid problem resolution and effective systematic changes when needed
• Oversees intake coordinator, financial service representatives and administrative staff and assures that the centralized call center /department functions collaboratively and effectively in the responding to inpatient, PHP/IOP referral requests from clinicians, patients, family members, managed care company staff, and others
• Monitors status of admissions on an ongoing basis to assure that intake staff has knowledge of available beds/PHP openings, demographic and caller information properly documents, medical and risk fields completed, and insurance have been properly verified and that authorization for admission has been obtained

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

• Bachelors' degree required or significant experience in similar role. Masters strongly preferred
• Minimum 3-5 years of experience in similar position in Admissions or Intake Department
• Demonstrated knowledge of behavioral health admissions criteria/processes/levels of care, insurance coverage/benefits, and staff supervision/management.
• Excellent communication, interpersonal, organizational and customer service skills. Must be detail oriented and able to multi-task and change direction quickly
• Requires advanced computer skills including Word and Excel
• Computer literacy required; Outlook E-mail, Office including: Excel, Word, as well as other Internet applications that relate to the intake department. Candidate must have superior supervisory, interpersonal and communication skills, be a self-starter with innovation, motivation and leadership capabilities. He/she must be able to work independently as well as in a team culture. Anticipates needs for multiple projects and arranges time and needed resources accordingly

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or .