What are the responsibilities and job description for the Customer Service Representative/Sales Agent position at Universal Heating and Air?
We are seeking a Customer Service Representative/Sales Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
GREAT PAY
PAID TIME OFF
BONUSES
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Springboro, OH 45066: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
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