Business Office Assistant

JOB DESCRIPTION
Business Office Assistant (BOA)
DEPARTMENT: Administration

POSITION:
Under the direction of the Administrator, the Business Office Assistant (BOA) is delegated the administrative authority, responsibility and accountability necessary to carry out assigned duties. The primary result of this position is accurately billing and timely collecting of all funds while meeting facility goals, while maintaining highest ethical standards.

REPORTING:
This position is responsible to the Business Office Manager.

FLSA STATUS: Non-Exempt

QUALIFICATIONS/REQUIREMENTS:
Education: High School graduate or equivalent

Work Experience: Background in billing in a Skilled Nursing Facility (SNF), knowledge of Medicare/Medicaid, HMO billing processes. Accurate keyboarding, calculating and computer ability is necessary.

Language Skills:

• Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language.

Mathematical Skills:

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to perform these operations using units of weight measurement, and volume.

Communication Skills:

• Must have exceptional communication and customer service skills, and be empathetic.
• Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.

ESSENTIAL JOB FUNCTIONS:

• Submit claims accurately and timely, according to each payor type for which responsible

• Confirm that each billing has been received. Confirmation method varies with payor type, but may include confirming on-line or calling

• Assist in maintaining daily census, make bank deposits, determine and verify patient status period, patient file maintenance and statements

• Determine and verify patient payment status, Medicaid certs, CWF

• Maintain computer TAR file, monthly reauthorization TARs to facility; maintain unbilled list; record receipt of

Medicaid certs. Monitor for receipt of timely approvals

• Process Notice of Action DHS 6114 and bill.

• Submit Medicaid claims to appropriate office, handle claims inquiries.

• Process all ancillary invoices including verification of timely payments

• Run and review monthly analysis reports, as required

• Keys information into computer systems, including EMR

• Audit therapy logs and invoice

• Billing of other charges, as applicable

• Process refunds promptly

• Monitor and/or complete Medicaid application process for initial and manual redeterminations

• Process all pay types of billing

• Oversee collections on all accounts receivable

• Handle completion of required procedures for end of month closing

• Handle accounting functions of the resident trust account

JOB FUNCTIONS:

• Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions

• Appreciates the importance of maintaining confidentiality of resident and facility information

• Demonstrate honesty and integrity at all times in billing and in care and use of resident and facility property

• Strict adherence to the Corporate Compliance Program and Standard of Conduct

• Must be able to key information into computer systems

• Able to understand and to follow written and/or verbal directions. Able to express self adequately in oral and/or written communication. Able to communicate effectively with staff members, vendors and agencies.

Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time

• Ability to follow through and complete tasks with minimum supervision

• Encourage teamwork through cooperative interactions with co-workers and departments. Support a positive and professional image through actions and attire

• Able to respond to change productively and to handle additional tasks/projects as assigned

• Able to carryout the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others

• Other duties as assigned

PHYSICAL CAPACITIES: (With or Without the Aid of Mechanical Devices)

! Must be able to move intermittently throughout the workday.

! Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

! Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination.

! Must be able to stand and walk.

! Must be able to sit for extended periods of time.

! Must be able to lift and carry up to 25 pounds.

! Must be able to cope with the mental and emotional stress of the position.

ENVIRONMENTAL CONDITIONS:
Inside work, normal temperatures, some noise, occasional fumes/odors, chemical exposure and potential exposure to bloodborne pathogens.

This job cannot be performed without exposure to the stresses associated with an intimate, 24 hour skilled care environment that delivers care and services primarily to disabled and cognitively impaired residents in an aging population. Examples of these stresses include, but are not limited to: emergency health or safety response, weekend and holiday duty, unusual or impaired behavior by residents, family reactions to having a loved one in a nursing home, death and dying, oversight of state surveyors, ombudsmen and federal officials, presence of consultants and attorneys, and variable involvement of medical staff.

Personnel at every level must follow HIPAA rules and regulations. This position is a Mandated Reporter regarding the suspicion of elder abuse and may have access to Protected Health Information (PHI).

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Skilled Nursing Facility: 1 year (Preferred)

Work Location: In person

Salary : $18 - $20