Operations Coordinator

General Summary

Under limited supervision, facilitates departmental and organizational operations. Assists in the planning, development and coordination of projects within the departments of Patient Care Services. Responsibilities include assisting with operationalizing project plans by gathering appropriate information, identifying and collaborating with key stakeholders, and synthesizing information. Prepares documents and various materials, responds to correspondence, maintains filing systems, and prepares basic statistical data and reports.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

•  Assists in project planning for the development and implementation of various projects. Works with the manager on scope identification, preparing project budgets, tracking project progress/completion deadlines, and communicating with team members. Assists in preparing written documents associated with the project planning.
•  Works independently to develop work plans to fulfill organizational objectives. Uses critical thinking to evaluate the most effective methods for tracking deadlines, critical steps and project progress.
• Synthesizes data, analyzes outcomes, and prepares reports for ongoing process and outcome review. Compiles and reviews financial and/or statistical data for the departmental units.
• Supports managers and directors in collecting and evaluating financial and statistical data for departmental units. Recommends solutions for small, less complex problems. Coordinates special projects in conjunction with the manager.
• Performs bookkeeping functions or other financial information monitoring. Monitors expense accounts and assists with projections and preparation of financial summaries. Identifies and resolves anomalies.
•  Liaises with vendors, third party agencies and outside consultants. Interacts with relevant departments to coordinate and process relevant paperwork. Submits expenditure requests and/or vendor invoices as required.
• Ensures timely completion of biweekly timekeeping activities in compliance with UMMC policies. Monitors and maintains staff schedules; reviews and verifies employee records, transfers payroll hours as directed and informs Manager of any discrepancies.
• Analyzes Kronos and ANSOS patterns and collaborates with Managers to effectively institute necessary process changes. Generates time and attendance reports routinely.

This is a great junior level opportunity for recent college graduates, and those looking to begin their career in Healthcare.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Education & Experience

•  Bachelor’s Degree in Business, Finance, Accounting, Health Care Administration, or a related field required OR Equivalent years of work experience may be substituted for education on 1:1 basis.
• Healthcare related experience preferred.

Knowledge, Skills and Abilities

• Highly effectively oral and written communication skills are required in order to work with diverse levels of management and clinical staff, both inside and outside of the organization.
• Strong interpersonal communications and team building skills.
• Knowledge of business terminology, spelling, punctuation and grammar.
• Proficiency in standard computer applications including MS Office suite applications (graphics, database, word-processing, and presentation software), use of related peripheral equipment, and the ability to learn project-related software.
• Ability to understand, analyzes, synthesize and manage highly complex information.
• Ability to work collegially within complex systems, take initiative to appropriately identify resources, and maintain a mature and professional working environment. Sensitivity to internal political issues and confidentiality are required.
• Critical thinking and time management skills is a must. Ability to work effectively and improvise when approached with immediate deadlines and unprompted changes to project plan.

Role has the ability to be hybrid after the initial training period.