Records and Data Control Specialist

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Records and Data Control Specialist position is within the Office of Undergraduate Admissions, a high volume office responsible for processing and evaluating first-year and transfer applications each year.

The Records and Data Control Specialist is responsible for performing data entry tasks associated with the intake of admissions documents for undergraduate first-year and transfer applications. The position will require the individual to acquire and maintain a strong knowledge of the Office of Undergraduate Admissions processes, workflows, procedures, and assist with the posting of credit to student records. Additionally, the position will also require the ability to navigate various technological systems used to facilitate the work, specifically PeopleSoft Student Information System, Slate Customer Relations Management tool, and Perceptive Content imaging software.

Who We Are

The University of Michigan is one of the largest public institutions in the country enrolling 50,000 students including 32,000 undergraduates, with a strong commitment to diversity and affordability. U-M is in demand and for fall 2021 received nearly 85,000 applications from first-year and transfer students from Michigan, the nation, and the world.

The Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices.

Responsibilities*

General job duties include:

90% Using Slate and PeopleSoft systems to identify student status (prospect, applicant, student, and employee) of incoming materials. Creating, integrating, retrieving, scanning and downloading related materials as required throughout the application and evaluation process. Process information/documents from various workflows and mailboxes into student records. Process and complete first-year and transfer applications, including the recalculation of the applicant’s GPA.

10% Assisting with other duties as assigned.

DETAILED RESPONSIBILITIES:

Under the general supervision of a Processing Supervisor:

Perform general data entry, data control, document management, and clerical functions in accordance with the Office of Undergraduate Admissions processes and procedures.

Utilize and navigate comfortably across multiple technologies such as Slate, PeopleSoft, and Perceptive Content to manage the processing of first-year and transfer undergraduate applications.

Identify, interpret, and code admissions documents in order to appropriately match these documents to the correct student record and application checklist item(s); allow the movement of applications through the necessary workflows.

Make decisions related to the appropriate routing of materials through undergraduate admissions workflows in Slate.

Process and complete first-year and transfer applications, including the recalculation of the applicant’s GPA.

Provide additional processing support to other areas of the office on an as-needed basis such as receiving, sorting, and scanning incoming mail.

Required Qualifications*

• Associates degree or equivalent experience
• Advanced keyboarding skills; high level of accuracy and attention to detail
• Demonstrated ability to work well among diverse coworkers in a fast-paced environment
• The ability to manage and organize complex information; ability to use analysis and critical thinking skills to solve problems
• Good written and verbal communication skills
• Demonstrated ability to work with confidential information and technology.

Desired Qualifications*

• Minimum of two years of experience in a production-oriented office is preferred.
• Experience working with customer relations management (CRM) tools, such as Slate. Experience working within student database systems, such as PeopleSoft.
• Knowledge of University of Michigan policies and procedures.
• Prior experience handling the routing of materials/data through complex workflows.

Additional Information

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.